Department Lead
4 weeks ago
As a Department Manager at Decathlon, your mission is to grow a dynamic business within your department to empower and develop your team and ensure an amazing shopping experience for customers.
During a 3-month training period, you will face new challenges every day, but with the support of your team. Your responsibilities will include:
Team Leadership:
- Recruit, train, and manage a team of Sport Advisors (sales assistants)
- Mentor and lead the development of each team member within your department
- Foster a collaborative and motivated work environment
- Set performance goals and provide ongoing feedback
- Conduct performance evaluations and manage scheduling effectively
Sales and Customer Service:
- Set sales goals and drive the team to achieve these targets
- Ensure excellent customer service
- Ensure that your team is trained to provide product knowledge and assistance to customers
Merchandising and Inventory Management:
- Ensure top-level and organized department displays
- Manage inventory levels, including restocking and inventory counts
- Ensure that campaign materials and visual merchandising policies are implemented
Commercial Strategies:
- In collaboration with our Commercial Team, prepare a commercial plan and stay updated on product knowledge within the department
- Together with your store leader, define the product range to be offered to customers and sport practitioners
Reporting and Analysis:
- Generate and analyze sales reports and key performance indicators (KPIs)
- Use data to make informed decisions and adjustments to department strategies
Secure Operational Efficiency:
- Implement and maintain operational procedures and policies during assigned duty hours
- Lead the overall operational function of the store during assigned duty hours
- Ensure compliance with company policies and safety regulations
As a Department Manager, you will be required to work usual retail hours, including evenings and weekends. You will also have access to various benefits and perks, including annual remuneration reviews, a healthy employee discount on all Decathlon products, and opportunities for learning and development.
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