Medical Secretary

2 days ago


Norwich, Norfolk, United Kingdom Norfolk and Norwich University Hospital Full time

About the Role

We are seeking a highly organized and communicative Medical Secretary to join our ENT Department at the Norfolk and Norwich University Hospital. As a key member of our team, you will provide administrative support to our ENT specialists, ensuring the smooth operation of our department.

Key Responsibilities

  • Provide exceptional patient care by responding to enquiries, providing routine and non-routine information, and resolving problems in a timely and professional manner.
  • Update our patient administration system (PAS) in accordance with Trust guidelines, ensuring accurate and up-to-date records.
  • Assist the Administration and Clerical team with data management, utilizing our departmental patient databases.
  • Provide flexible cover and support to secretarial colleagues, ensuring the department operates optimally to meet the needs of our service.

Person Specification

We are looking for a candidate with excellent communication and interpersonal skills, who is able to work effectively in a pressurized environment. You will have a good general standard of literacy and numeracy, and be willing to undertake additional training to carry out the duties required.

Desirable Qualifications and Experience

  • RSA III or equivalent
  • Knowledge of medical terminology/AMSPAR qualification
  • Previous digital/audio typing experience

What We Offer

As a Medical Secretary at the Norfolk and Norwich University Hospital, you will have the opportunity to work in a dynamic and supportive environment, with access to a range of benefits and development opportunities.



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