Clinical Secretary Position

2 months ago

Norwich, Norfolk, United Kingdom Primary Care Careers Full time

About the Role

Lawson Road Surgery, a dynamic and forward-thinking primary care practice, is seeking a highly organized and detail-oriented Medical Secretary to join their team on a part-time basis. As a Medical Secretary, you will play a vital role in providing administrative support to the practice clinical team, ensuring the smooth operation of our services.

Main Responsibilities

  • Provide a comprehensive secretarial service to all GPs and health professionals, including sending referrals, formatting letters and reports, and processing tasks on SystmOne.
  • Deal with hospital, clinical, patient, and practice queries regarding hospital appointments, correspondence, and treatments.
  • Follow up GP requests for information and manage advice and guidance provided.
  • Process death certificates and cremation forms, and provide template letters and forms as required.
  • Maintain the computer-based clinic system in an accurate and secure manner.
  • Assist with the gathering of statistics and information, and maintain an accurate referrals database.
  • Perform any administrative tasks requested by the practice manager.

About Us

Lawson Road Surgery is a long-established city centre practice, close to the heart of Norwich. We offer a triage-led appointment system on SystmOne and have a strong focus on patient-centered care. Our team consists of 5 GP partners, a clinical pharmacist partner, 2 salaried GPs, 1 registrar, nursing team, care co-ordinator, patient services administration team, and a range of ARRS from the PCN.

What We Offer

  • A range of staff benefits, including the NHS pension scheme and health service discounts.
  • 5 weeks annual leave.
  • A dynamic and supportive work environment.

Person Specification

  • Administrative experience and good organizational skills.
  • Excellent general IT skills and experience of working with a clinical system.
  • Knowledge and use of read codes for SystmOne.
  • Excellent communication skills and a friendly approach.
  • Sound knowledge of medical terminology.
  • SystmOne experience preferable.

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