Clinical Secretary Position
6 days ago
About the Role
Lawson Road Surgery, a dynamic and forward-thinking primary care practice, is seeking a highly organized and detail-oriented Medical Secretary to join their team on a part-time basis. As a Medical Secretary, you will play a vital role in providing administrative support to the practice clinical team, ensuring the smooth operation of our services.
Main Responsibilities
- Provide a comprehensive secretarial service to all GPs and health professionals, including sending referrals, formatting letters and reports, and processing tasks on SystmOne.
- Deal with hospital, clinical, patient, and practice queries regarding hospital appointments, correspondence, and treatments.
- Follow up GP requests for information and manage advice and guidance provided.
- Process death certificates and cremation forms, and provide template letters and forms as required.
- Maintain the computer-based clinic system in an accurate and secure manner.
- Assist with the gathering of statistics and information, and maintain an accurate referrals database.
- Perform any administrative tasks requested by the practice manager.
About Us
Lawson Road Surgery is a long-established city centre practice, close to the heart of Norwich. We offer a triage-led appointment system on SystmOne and have a strong focus on patient-centered care. Our team consists of 5 GP partners, a clinical pharmacist partner, 2 salaried GPs, 1 registrar, nursing team, care co-ordinator, patient services administration team, and a range of ARRS from the PCN.
What We Offer
- A range of staff benefits, including the NHS pension scheme and health service discounts.
- 5 weeks annual leave.
- A dynamic and supportive work environment.
Person Specification
- Administrative experience and good organizational skills.
- Excellent general IT skills and experience of working with a clinical system.
- Knowledge and use of read codes for SystmOne.
- Excellent communication skills and a friendly approach.
- Sound knowledge of medical terminology.
- SystmOne experience preferable.
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