Hotel Night Auditor

4 weeks ago


Bournemouth, Bournemouth, United Kingdom Grupo Mantra Full time

BreakFree On Cashel is an innovative hotel that opened in 2015 with a philosophy of great design, intuitive technology, and exceptional service at a great price.

As a Night Auditor/Night Porter, you will be responsible for the reception desk and processing of night audit and nightly reports, assisting security with monitoring building security.

Your key responsibilities will include:

  • Receiving and processing night audit and nightly reports
  • Assisting security with monitoring building security
  • Ensuring the cleanliness of public areas and transporting guest luggage to their rooms
  • Aiding in the operations for the day team to ensure exceptional service is provided around the clock

Requirements:

  • A self-starter with the ability to work unsupervised
  • A positive attitude, a genuine customer service focus, and the technical ability to process the nightly audit of all front office transactions
  • A fast-thinking, customer-focused problem solver with initiative that takes pride in creating and delivering memorable guest experiences

What we are looking for: A candidate with a strong background in night audit and/or accounts, with a passion for delivering exceptional customer service and a commitment to ensuring all daily revenue has been captured and reported on.


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