Luxury Hotel Night Porter Opportunity

2 weeks ago


Bournemouth, Bournemouth, United Kingdom The Nici Full time

The Nici, a leading hotel in Bournemouth, is seeking an exceptional Night Porter to join its team.

Job Description

We are looking for a highly motivated and experienced individual to support the Night Manager in delivering exceptional guest experiences throughout the night. The successful candidate will have a strong knowledge of Front Office procedures, preferably with experience of Opera, and be able to perform check-in and check-out processes efficiently.

About The Role
  • Support the Night Manager in ensuring the smooth operation of the hotel during the night shift.
  • Perform check-in and check-out processes, handling room allocations, key management, and other related tasks.
  • Maintain high standards of customer service, responding promptly to guest requests and resolving any issues that may arise.
Requirements

To succeed in this role, you will need:

  • A sound knowledge of Front Office procedures, ideally with experience of Opera.
  • Excellent communication and interpersonal skills, with the ability to work effectively with guests and colleagues.
  • A self-motivated and proactive approach, with a passion for delivering exceptional customer service.
Benefits

As a valued member of our team, you can expect:

  • A competitive salary: £25,000 - £30,000 per annum, depending on experience.
  • Performance-related bonuses and incentives.
  • Opportunities for career progression and professional development.
  • A comprehensive benefits package, including meals included while on duty and access to an employee assistance program.

The Nici offers a unique and dynamic work environment, where you can thrive and build your career in hospitality. If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we would love to hear from you.



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