Nights Team Leader Position

4 weeks ago


Bournemouth, Bournemouth, United Kingdom MSSHOSP Full time

Nights Team Leader Role

We are seeking a reliable and experienced Nights Team Leader to join our team at MSSHOSP. This role involves supervising and supporting the night team to ensure smooth operations throughout the night.

Key Responsibilities:

  • Supervise and support the night team to ensure smooth operations throughout the night
  • Oversee guest check-ins/outs and manage any late-night requests or issues
  • Ensure hotel security and safety protocols are followed
  • Conduct night audits and ensure financial records are up to date
  • Assist with housekeeping tasks, preparing for the next day's operations
  • Provide exceptional guest service to ensure a positive experience for all guests

Requirements:

  • Previous experience in a similar role or within the hospitality industry
  • Strong leadership and organisational skills
  • Ability to handle guest queries and problems with professionalism
  • Willingness to work night shifts, including weekends and holidays
  • Knowledge of basic accounting and night audit procedures is an advantage

Benefits:

  • Competitive salary of £23,400

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