Nights Team Leader Position
4 weeks ago
Nights Team Leader Role
We are seeking a reliable and experienced Nights Team Leader to join our team at MSSHOSP. This role involves supervising and supporting the night team to ensure smooth operations throughout the night.
Key Responsibilities:
- Supervise and support the night team to ensure smooth operations throughout the night
- Oversee guest check-ins/outs and manage any late-night requests or issues
- Ensure hotel security and safety protocols are followed
- Conduct night audits and ensure financial records are up to date
- Assist with housekeeping tasks, preparing for the next day's operations
- Provide exceptional guest service to ensure a positive experience for all guests
Requirements:
- Previous experience in a similar role or within the hospitality industry
- Strong leadership and organisational skills
- Ability to handle guest queries and problems with professionalism
- Willingness to work night shifts, including weekends and holidays
- Knowledge of basic accounting and night audit procedures is an advantage
Benefits:
- Competitive salary of £23,400
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