Financial Operations Coordinator

2 weeks ago


Bournemouth, Bournemouth, United Kingdom Grupo Mantra Full time

BreakFree On Cashel is an innovative hotel that offers a unique work environment. We believe in providing great design, intuitive technology, and exceptional service at a great price.

As our next Night Auditor/Night Porter, you will:

  • Be responsible for the reception desk and processing of night audit and nightly reports
  • Assist security with monitoring building security

Responsibilities:

  1. Be responsible for the cleanliness of public areas as well as transporting guests' luggage to their rooms
  2. Aid in the operations for the day team to ensure exceptional service is provided around the clock
  3. Work the unique night shifts at our hotel from 11pm to 7am

Requirements:

  • A self-starter with the ability to work unsupervised
  • Someone with a positive attitude, a genuine customer service focus, and the technical ability to process the nightly audit of all front office transactions
  • A fast-thinking, customer-focused problem solver with initiative that takes pride in creating and delivering memorable guest experiences while ensuring that all daily revenue has been captured and reported on

We are looking for a Night Auditor/Night Porter who can:

  • Work effectively in a team environment
  • Communicate effectively with guests and colleagues
  • Provide exceptional customer service

A high level of initiative, a positive attitude, and a customer-focused approach are essential for this role.



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