Pension Customer Service Professional

1 day ago


East Liverpool, Ohio, United Kingdom CV-Library Full time

We are seeking a highly motivated Pension Customer Service Professional to join our team in Liverpool city centre. As a key member of our team, you will play a vital role in supporting pension account holders with day-to-day inquiries regarding their pension account.

Job Summary

The successful candidate will be responsible for providing exceptional customer service to pension account holders via phone, email, or in-person. They will respond to day-to-day queries regarding pension accounts and resolve issues promptly, while working collaboratively as part of a team to achieve business objectives.

We are looking for someone who has experience working in a customer service call centre environment and is able to listen to and identify the needs of vulnerable customers. If you have strong communication and problem-solving skills, and can adapt to changing priorities and deadlines, we want to hear from you.

Key Responsibilities
  • Provide exceptional customer service to pension account holders
  • Respond to day-to-day queries regarding pension accounts
  • Work collaboratively as part of a team
  • Attend and participate in regular training sessions
Requirements and Salary
  • Experience working in a customer service call centre environment
  • Ability to empathize with and support vulnerable customers
  • Strong communication and problem-solving skills
  • Flexibility to adapt to changing priorities and deadlines

The estimated annual salary for this role is £28,000-£33,000, depending on experience.



  • East Liverpool, Ohio, United Kingdom Candidate Source Full time

    Candidate Source is looking for a skilled Financial Services Contact Centre Agent to join our team in Liverpool.Job SummaryThis role involves supporting customers with day-to-day inquiries regarding their pension accounts and providing excellent customer service.Ensuring that all customer interactions are handled professionally and efficiently.Participating...


  • East Liverpool, Ohio, United Kingdom CV-Library Full time

    **Job Summary**We are currently recruiting for a Pension Services Consultant to join our team in Liverpool. As a key member of our team, you will be responsible for providing exceptional customer support and resolving queries efficiently.**About the Role:**The successful candidate will have experience working in a customer service call centre environment,...


  • East Liverpool, Ohio, United Kingdom Service Care Solutions Full time

    Serve Care Solutions is seeking an Administrative Services Professional to support the Liverpool Safeguarding Children's Partnership (LSCP) Service team. This role requires delivering high-quality administrative services to ensure effective multi-agency safeguarding arrangements across Liverpool.Main Responsibilities:Deliver administrative support to the...


  • East Liverpool, Ohio, United Kingdom CV-Library Full time

    We are excited to announce a new opportunity for a Pension Customer Support Agent to join our team in Liverpool city centre. As a key member of our team, you will play a vital role in supporting pension account holders with day-to-day inquiries regarding their pension account.Job DescriptionThe successful candidate will be responsible for providing...


  • East Liverpool, Ohio, United Kingdom CV-Library Full time

    We are seeking a skilled Pension Customer Support Agent to join our team in Liverpool city centre. This is an excellent opportunity to work with a large pensions provider, assisting customers with day-to-day inquiries regarding their pension account.Job OverviewThe successful candidate will be responsible for supporting pension account holders with queries...


  • East Liverpool, Ohio, United Kingdom Candidate Source Full time

    We are seeking an experienced customer service professional to join our team at Candidate Source in Liverpool as a Pensions Customer Support Agent.Job OverviewThe successful candidate will be responsible for supporting pension account holders with day-to-day queries regarding their account and pension.Providing exceptional customer service by being willing...


  • East Liverpool, Ohio, United Kingdom Crown Commercial Service (CCS) Full time

    About the Role:We are looking for a Digital Governance Professional to join our team. As a Digital Governance Professional, you will be working across the Digital Services directorate to support the smooth and successful running of our business by providing insight, support and secretariat within the governance process that supports the business and digital...


  • East Liverpool, Ohio, United Kingdom Asda Stores Ltd Full time

    Job OverviewWe are seeking a highly motivated and customer-focused individual to join our sales floor team as a Service Colleague.About the RoleAs a Service Colleague, you will play a key role in delivering an excellent customer experience across various departments within our stores. Your duties may include serving customers at the checkouts, replenishing...


  • East Liverpool, Ohio, United Kingdom CV-Library Full time

    Pension Administration RoleThis permanent position offers the chance to develop your skills and expertise as a Pensions Administrator, supporting our team in delivering excellent pension services.Role SummaryWe are looking for a motivated and experienced administrator to join our team. The role involves full-time hours and a competitive salary.A competitive...


  • East Liverpool, Ohio, United Kingdom Agility Resoucing Full time

    At Agility Resoucing, we're looking for a talented Customer Service Associate to join our finance team and provide top-notch support to our clients.The ideal candidate will be highly organized, with excellent communication skills and a passion for delivering exceptional customer experiences.Respond to customer inquiries and resolve issues in a timely and...


  • East Liverpool, Ohio, United Kingdom Adele Carr Full time

    Job Title: Customer Service CoordinatorSalary Range: £25,000 - £35,000 per annumAbout the Role:We are seeking a highly organized and customer-focused individual to join our team as a Customer Service Coordinator. In this role, you will be responsible for handling queries from customers, updating and maintaining our in-house system, discussing and advising...


  • East Liverpool, Ohio, United Kingdom Hotel Du Vin Full time

    We are seeking a highly skilled Receptionist to join our team at Hotel Du Vin. As a key member of our front desk staff, you will be responsible for ensuring that all interactions with our guests are positive and memorable. This is an exciting opportunity to work in a dynamic environment and develop your skills in a supportive team.About the PositionThis role...


  • East Liverpool, Ohio, United Kingdom Service Care Solutions Ltd Full time

    Position Description:Youth Support and Guidance Professional sought by Service Care Solutions Ltd to work in the North West region.This role offers a rewarding opportunity to make a positive impact on the lives of young people and their families.Main Responsibilities:Developing and implementing customized support plans for at-risk youth.Fostering strong...


  • East Liverpool, Ohio, United Kingdom CV-Library Full time

    Your new career opportunity with CV-LibraryA leading global organisation specialising in pensions is seeking professional pension administrators on a permanent basis.About the RoleVerify complex benefit calculations and produce reports for our team.Maintain accurate member data on systems to ensure seamless delivery.Requirements for SuccessMinimum 2 years'...


  • East Liverpool, Ohio, United Kingdom Aspion Full time

    Customer Service Role at AspionWe are seeking a skilled Customer Service Finance Specialist to join our team in Liverpool. As a key member of our Customer Services department, you will provide exceptional support to our customers and clients, leveraging your knowledge of our diverse product offerings to promptly address inbound queries.In this dynamic role,...


  • East Liverpool, Ohio, United Kingdom SSP Full time

    About Our TeamWe are a dynamic and fast-paced team looking for a talented Sales Host to join our ranks. As a Sales Host, you will be responsible for creating an exceptional customer experience on board our trains.Responsibilities:Provide top-notch customer service and build strong relationships with passengers.Promote our products and services to drive sales...


  • East Liverpool, Ohio, United Kingdom SSP Full time

    Serve up Exceptional Experiences with SSP as a Food and Beverage Team MemberAre you passionate about delivering exceptional customer experiences and creating unforgettable memories? Look no further than SSP, where quality and excellence meet. As a Food and Beverage Team Member, you will be part of a dynamic team that is dedicated to providing high-quality...


  • East Liverpool, Ohio, United Kingdom CV-Library Full time

    Pension Administrator RoleWe are looking for experienced pension administrators to work with our client, a leading global organisation specialising in pensions. The successful candidates will be responsible for accurately checking complex benefit calculations and preparing and producing standard and ad-hoc reports.Minimum of 2 years' experience of working...


  • East Liverpool, Ohio, United Kingdom Page Personnel Sales Full time

    About Our ClientPAGE PERSONNEL SALES is a leading recruitment agency in the sales sector, offering job seekers access to top industry roles. With our extensive network of clients and cutting-edge technology, we connect talented professionals with exciting opportunities.Job DescriptionThis exciting role will be varied, requiring you to work closely with...


  • East Liverpool, Ohio, United Kingdom Association of International Certified Professional Accountants Full time

    The Association of International Certified Professional Accountants is seeking a highly skilled Management Accounting Professional to join our team. As a key member of our financial operations department, you will be responsible for supporting operational and financial management through reporting, forecasting, analysis, and management of financial...