Technical Support Specialist

1 month ago


Richmond, Greater London, United Kingdom TRS Consulting Full time

Field Service Engineer, Medical Diagnostic Systems

Competitive Salary Up To £50,000
Overtime
On Call Allowance
10% Bonus
Company Car
Pension
Healthcare
Life Insurance
Phone, Laptop
Holidays

Note: The role will involve working one weekend in four (during this week you will receive two alternative days off work).

The Role

This market leader seeks to recruit a technically motivated and customer focused Field Service Engineer, responsible for:

  1. The service, installation, breakdown, repair and calibration of a wide range of sophisticated laboratory diagnostics systems utilised within pathology departments, NHS laboratories and clinical chemistry environments.
  2. Supporting flow cytometry, cell separation and diagnostics products located at customer sites.
Your Background

To apply you should be able to demonstrate the following:

  1. A strong background working in a field service or technical support role, gained within an electronics or electro-mechanical service or technical support background.
  2. Applications are welcomed from a wide variety of backgrounds including high value electronics capital equipment, microscopy, cameras, lasers, x-ray security detection, ex-forces (weapons guidance, radar, avionics or biomedical engineering), medical device, biomedical engineering, pathology laboratory diagnostics and laboratory device.
  3. Qualified to a minimum ONC / HNC level or above in electronics or another relevant technical discipline.
  4. Impeccable customer service skills and the ability to remain confident in customer facing environments.
The Company

Instantly recognisable brand leader supplying a wide range of innovative diagnostic based laboratory and medical systems to the healthcare sector. Their commitment to investment in Research and Development is second to none in their industry, ensuring that they remain a market leader. At the core of their business lie product innovation, excellent customer service and good people.

This vacancy is being advertised by TRS Consulting. The services advertised by TRS Consulting are those of an employment agency and/or an employment business.

Key Responsibilities:

  • Service, installation, breakdown, repair and calibration of laboratory diagnostics systems.
  • Supporting flow cytometry, cell separation and diagnostics products.

Requirements:

  • Strong background in field service or technical support.
  • Applications welcomed from various backgrounds, including electronics, microscopy, cameras, lasers, and medical device.
  • Qualified to ONC / HNC level or above in electronics or relevant discipline.
  • Impeccable customer service skills.


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