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IT Support Specialist

2 months ago


Richmond, Greater London, United Kingdom Recooty Full time

**Recooty is seeking a skilled IT Support Specialist to join our Information Technology team in Richmond.**

We are looking for a highly motivated individual to provide on-site technical support to our clients, troubleshoot hardware and software issues, and ensure the smooth operation of our IT systems.

As an IT Support Specialist, you will be responsible for installing, configuring, and maintaining hardware and software, as well as collaborating with team members to improve IT processes.

The ideal candidate will have a strong knowledge of hardware and software systems, excellent problem-solving skills, and the ability to work independently and as part of a team.

Key Responsibilities:

  • Provide on-site technical support to clients
  • Install, configure, and maintain hardware and software
  • Troubleshoot and resolve IT issues
  • Collaborate with team members to improve IT processes

Requirements:

  • Bachelor's degree in Computer Science or related field
  • 5+ years of experience in 3rd Line IT support
  • Previous Field experience is essential
  • Valid drivers license and own vehicle (mandatory)

Salary: £37,500 - £47,500 per annum depending on experience

Benefits:

  • 40 days of annual leave
  • Opportunity to join the partnership scheme and become eligible to receive a share in the profits of the business
  • Company fuel card for business use