Care Coordinator

6 days ago


Uxbridge, United Kingdom NHS Full time

Estimated salary: £35,000 - £45,000 per annum.

">About the Role

We are seeking an enthusiastic and forward-thinking PCN Care Coordinator to join our ever-growing team. As a key member of our Primary Care Network, you will play a vital role in providing exemplary patient care and supporting patients with complex needs.

The successful candidate will be responsible for working with patients, their families, and carers to improve their understanding of their condition. You will support patients in developing and reviewing personalised care plans to manage their needs and achieve better healthcare outcomes.

You will work collaboratively with GPs and other primary care professionals within the PCN to proactively identify and manage a caseload of patients with long-term health conditions. Your expertise will help ensure that patients receive a joined-up service and the appropriate support from the right person at the right time.

Main Responsibilities
  • Work with patients and their carers to develop and review personalised care plans.
  • Support patients in managing their needs by providing a contact to answer queries, make and manage appointments, and ensure they have good quality written or verbal information to inform their decisions.
  • Help patients access self-management education courses, peer support, health coaching, and other interventions that support their health and wellbeing.
  • Provide coordination and navigation for patients across health and care services, ensuring they receive a seamless service.
  • Work collaboratively with GPs and other primary care professionals to identify and manage a caseload of patients with long-term health conditions.
What We're Looking For

We're looking for someone with empathy and good listening skills, who is experienced in working in a healthcare setting. You should have strong communication skills, both written and verbal, and be able to work effectively as part of a team.

A GCSE in English and maths is required, and IT literacy is essential. You should also have a Disclosure and Barring Service (DBS) check and adhere to organisational policies and procedures.

We offer a range of benefits, including a competitive salary, generous annual leave, and opportunities for professional development.



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