Peer Support Specialist

4 weeks ago


Hertfordshire, United Kingdom Turning Point Full time

About the Role

Turning Point is seeking a dedicated and compassionate individual to join our team as a Peer Mentor. As a Peer Mentor, you will play a vital role in supporting individuals with mental health needs and complex issues. Your lived experience and understanding of the recovery process will enable you to provide guidance, friendship, and hope to those who need it most.

Key Responsibilities

  • Provide one-to-one support to service users within the community, assisting them in their recovery from mental health issues.
  • Use your life experience to support others with health and wellbeing and substance misuse issues through their pathway to recovery.
  • Ensure that our service meets the needs of our mentees.
  • Provide different skills and perspectives of recovery.
  • Increase our contact with the local communities and help build visible recovery communities to support individuals to remain in recovery.

Requirements

  • Understanding or experience of caring for someone with mental health issues. Lived experience of mental health issues preferred.
  • Established interpersonal skills and patience, in order to build beneficial relationships with service users with Complex Needs.
  • Ability to map and navigate community-based services to meet the needs of service users.
  • Ability to work with someone who presents challenging behaviour and remain calm in escalated situations.
  • Good listening skills, non-judgmental attitude, and empathetic manner.
  • Ability to motivate and deliver person-centered support.
  • Confident and effective communication.
  • Commitment for a minimum of 6 months.
  • Volunteers must be aged 18 and over.

About Us

  • All volunteers will receive training in mental health awareness, confidentiality, boundaries, risk management, plus access to ongoing training with Turning Point with recognised qualifications.
  • Induction and 6-week reviews.
  • Be an integral part of an individual's recovery from mental health by inspiring hope and empowering them towards positive change.
  • Regular contact with the Peer and Volunteer Coordinator and wider team.
  • Access to volunteer group meetings.
  • Full role-specific training.
  • Access to listings of paid-work opportunities within the Complex Needs Service when they arise.
  • We are able to provide references for future work/volunteer opportunities.
  • Travel expenses will be reimbursed (45p per mile for first 10,000 miles, 25p beyond 10,000 miles).


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