Community Support Liaison Specialist

3 weeks ago

Rochdale, Rochdale, United Kingdom Turning Point Full time

Position Overview

This role presents a unique opportunity to enhance the transition for individuals dealing with substance use challenges from healthcare facilities to their communities. The position requires close collaboration with Substance Use Liaison Teams to evaluate and support service users, provide guidance and information, and manage a specific caseload of clients upon their release from healthcare settings. You will be part of a dedicated and welcoming team at Turning Point, employing a multidisciplinary approach supported by clinical and psychosocial intervention staff, peer mentors, and a robust network of partner organizations.

As a Community Support Liaison Specialist, we offer a competitive starting salary of £27,300, with annual salary progression reaching up to £31,937.

You will have the chance to advance your career through a structured learning pathway and clearly defined career trajectories that will help you achieve your long-term aspirations and leverage your strengths.

Key Responsibilities

To contribute to the implementation of Turning Point's Substance Use strategy by planning and delivering high-quality, innovative care that aligns with our person-centered values and our ambitious goals for the recovery of those we support.

Main Duties:

Provide in-reach services to emergency departments, medical wards, and gastrointestinal wards. Collaborate in the creation of aftercare plans alongside Hospital Substance Use Liaison Nurses prior to client discharge. Aid in the development of seamless care pathways for ongoing detoxification processes initiated in healthcare settings that are suitable for continuation in the community. Conduct assessments, facilitate early engagement, offer advice, and implement brief interventions for individuals identified as needing substance use support by Hospital Liaison Nurses, while developing community care packages. Engage with families and significant others of clients identified as needing support to maximize social recovery resources and involve them in recovery plans where feasible. Adapt to various settings to formulate care and support plans that cater to the needs of the service and clients in line with the recovery agenda.

Ideal Candidate Profile

You will possess an understanding of substance and alcohol use, along with the challenges and opportunities faced by individuals on their recovery journey. We also recognize that candidates from diverse backgrounds, such as mental health, housing, or other health and social care sectors, may bring valuable transferable skills. Flexibility, the ability to work dynamically in both individual and group settings, and knowledge of relapse and recovery barriers are essential, but we can assist in developing these skills as needed. Excellent communication skills and alignment with our organizational values are highly sought after. We appreciate individuals with lived experience, as well as those who are passionate about this field; our Trainee Recovery Worker program allows individuals without all relevant experience to enter the organization and progress to other roles.

We encourage individual creativity and initiative, and in every role, you will be actively involved in identifying opportunities to enhance the quality of our services and the experiences of those we serve. Your ideas will be valued, and your suggestions will be implemented whenever feasible. Extensive training will support your role and skill development. Our learning culture promotes staying updated with the latest advancements in your field and drives service improvement.

About Turning Point

Benefits Overview

We understand that rewards vary for each individual, whether it’s financial benefits, a culture of recognition, or career advancement opportunities. We aim to support you comprehensively with our total rewards package, which includes:

Comprehensive learning and development opportunities to invest in your future, backed by our silver accreditation from Investors in People. Choose from a variety of courses to obtain recognized qualifications. 28 days of paid holiday annually, increasing with each year of service up to 30 days. An exclusive discounts hub for Turning Point colleagues, designed to help you maximize your financial resources – including discounts on high street shopping, dining, mobile services, gym memberships, and more. You will also have access to the Blue Light Card for additional savings. Flexible working arrangements to support your work-life balance. Life Assurance coverage of up to three times your annual salary and a competitive pension scheme to aid your financial security. Access to our Rightsteps Therapy service, offering free, confidential telephone counseling sessions, an online wellbeing platform, and a Financial Education hub to support your overall wellbeing. A 24/7 Employee Assistance Programme, which includes a Digital GP, legal advice, and more – all at no cost to you and your immediate family. Recognition awards to celebrate colleagues' outstanding contributions and dedication, along with Long Service bonuses to honor your commitment. Flexible benefit options, including a Cycle to Work scheme and interest-free Season Ticket Loans. A £300 bonus for successfully referring a friend as a new colleague through our Refer a Friend scheme, as a token of our appreciation.

We reserve the right to close this advert early if we successfully appoint to the vacancy before the advertised closing date.

Turning Point

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