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Customer Liaison Advisor

3 months ago

Rochdale, Rochdale, United Kingdom Venn Group Full time

Position: Customer Liaison Advisor

Opportunity: Temporary Ongoing Contract

Venn Group is assisting a Social Housing provider in Greater Manchester in the search for a Customer Liaison Advisor.

Responsibilities:

  • Coordinate repair appointments with tenants for damp & mould issues
  • Schedule appointments with damp & mould professionals
  • Engage in outbound communication
  • Maintain various records and data entry tasks
  • Perform general administrative tasks
  • Offering a hybrid working arrangement

Qualifications:

Proven experience in telephone communication with tenants

Prior involvement in the Housing or Construction industry

Venn Group promotes equal opportunity and encourages applications from a diverse range of candidates.