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Revenue Operations Manager

2 months ago


London, Greater London, United Kingdom Medical Management Systems - Meddbase Full time
About the Role

We are seeking a highly skilled Revenue Operations Manager to join our team at Medical Management Systems - Meddbase. As a key member of our organization, you will play a critical role in driving business growth and optimizing sales operations.

Key Responsibilities
  • Sales Systems Optimization: Enhance our CRM (Salesforce) and related technologies to automate and streamline sales, account management, and support processes, ensuring seamless operations and faster revenue recognition.
  • Sales Enablement: Oversee the creation and management of sales content, tools, and resources. Develop and implement sales training programs, including onboarding and continuous learning initiatives, to ensure the sales team is equipped to succeed.
  • Operations Enablement and Process Optimization: Drive operational excellence by optimizing sales processes, reducing inefficiencies, and ensuring consistency in execution. Streamline the delivery and onboarding processes to accelerate revenue recognition.
  • Performance Analysis: Monitor and analyze sales performance from lead generation through to deal closure. Utilize KPIs, metrics, and sales enablement data to identify gaps, track effectiveness, and drive continuous improvement.
  • Strategic Projects: Lead and support strategic initiatives such as market expansions, acquisitions, and onboarding of new systems to drive growth and enhance operational capabilities.
  • Funnel Management Technologies: Implement innovative funnel management technologies such as chatbots, lead scoring tools, AI-powered sales assistants, automated email sequencing, and customer data platforms (CDPs) to enhance lead engagement and conversion.
  • Cross-functional Collaboration: Serve as a liaison between sales, marketing, and other departments to ensure consistent messaging, unified processes, and the effective use of resources across teams.
  • Strategic Planning: Contribute to the strategic direction of the sales organization by providing insights and recommendations based on data analysis, market trends, and emerging technologies.
  • Project Management: Lead and manage multiple sales enablement and operational projects, ensuring timely delivery and alignment with organizational goals.
Requirements
  • Strategic Thinking: Strong strategic and analytical skills to support the sales team in maximizing ROI.
  • Sales, Marketing, and Service Systems Expertise: Extensive experience with Salesforce, including development and administration, and other sales enablement and funnel management technologies.
  • Operations and Process Optimization: Proven track record in optimizing sales and operational processes to enhance efficiency and drive faster revenue recognition.
  • Data-Driven Decision Making: Proficient in analyzing quantitative and qualitative data to drive decisions and improvements.
  • Innovation and Technology: Ability to stay ahead of industry trends, adapt to change, and implement new tools and strategies, including the use of AI-driven technologies and automation tools.
  • Project Management: Skilled in managing multiple projects simultaneously, ensuring alignment with sales and marketing goals.
  • Sales Methodology Knowledge: Deep understanding of sales processes and methodologies, with the ability to connect sales activities with the buyer's journey.
What We Offer
  • Competitive Salary: £60,000 per annum.
  • Comprehensive Benefits Package: 25 days of annual leave, plus bank holidays, subsidized gym membership, life assurance, access to an Employee Assistance Programme, private healthcare insurance for dental, medical, and optical, enhanced maternity and paternity pay, sabbatical leave, eye test vouchers, and flexi-hours.
  • Development and Support: Thorough on-boarding program, regular 121s, appraisals, and informal check-ins, access to training and professional development opportunities.
About Us

Medical Management Systems - Meddbase is an online digital healthcare framework designed and developed by Medical Management Systems Ltd. We are a thriving business with a comprehensive healthcare web-application that runs all aspects of a medical practice, from GP practices to large hospitals groups. Our product enables single and multiple location private medical practices to connect securely to their data from any location worldwide.