Revenue Operations Manager

2 weeks ago

London, Greater London, United Kingdom Redshaw Advisors Ltd Full time
Revenue Operations Manager

Redshaw Advisors Ltd is seeking a highly skilled Revenue Operations Manager to join our team. As a key member of our revenue-generating processes, you will be responsible for driving sales strategy, enhancing data and business intelligence capabilities, managing our CRM system, and supporting marketing automation initiatives.

Key Responsibilities:

  • Sales Strategy Development and Execution:
    • Collaborate with senior/sales leadership to develop and implement sales strategies that drive revenue growth.
    • Analyse sales performance data to identify trends, opportunities, and areas for improvement.
    • Develop and monitor sales KPIs to ensure targets are met and exceeded.
    • Assist in the creation of sales forecasts and budgets.
  • Data & Business Intelligence Strategy:
    • Lead the development and execution of the company's data and BI strategy, including the collection and management of external data critical to both sales and product development.
    • Design and implement dashboards, reports, and analytics to provide actionable insights to key stakeholders.
    • Ensure data accuracy, integrity, and consistency across all systems and platforms.
    • Utilise data to inform decision-making and drive business performance.
  • CRM Ownership:
    • Manage the day-to-day operations of the CRM system, ensuring it meets the needs of the sales and marketing teams.
    • Oversee the implementation of CRM best practices and ensure user adoption across the organisation.
    • Work closely with other departments to integrate the CRM system with other business tools and systems.
    • Maintain and update CRM data, workflows, and processes to support business objectives.
  • Marketing Automation:
    • Support the marketing team in the implementation and optimisation of marketing automation tools (e.g., Zoho, Mailchimp etc).
    • Develop and manage marketing automation workflows, campaigns, and lead scoring models.
    • Analyse marketing automation metrics and performance to optimise campaigns and improve ROI.
    • Ensure seamless alignment between marketing and sales processes through effective use of automation tools.
  • Cross-Functional Collaboration:
    • Collaborate with sales, marketing, finance, and other departments to ensure alignment and efficiency in revenue operations.
    • Provide training and support to team members on revenue operations processes and systems.
    • Drive continuous improvement initiatives to enhance revenue operations capabilities and outcomes.

Qualifications:

  • Bachelor's degree in Business, Marketing, Finance, or a related field.
  • 5+ years of experience in revenue operations, sales operations, or a similar role.
  • Proven experience in developing and executing sales strategies.
  • Strong proficiency with CRM systems (Salesforce or Zoho preferred) and marketing automation tools.
  • Excellent analytical and problem-solving skills with a data-driven mindset.
  • Strong communication and interpersonal skills, with the ability to collaborate effectively across teams.
  • Strong experience in excel & BI tools with experience in SQL and/or coding languages desirable
  • Detail-oriented with a focus on accuracy and process improvement.

What's in it for you:

  • Competitive Salary: With performance-based incentives to attract the best talent.
  • Flexible/Hybrid Work Arrangements: 3 days in the office/2 days working from home.
  • Career Growth Opportunities: Opportunities for career growth and professional development.
  • Cutting-Edge Market Exposure: Be part of a dynamic team at the forefront of environmental market developments.
  • Private Healthcare and Wellbeing Support: Including Mental Health and Wellbeing Assistance.
  • Additional Benefits: Cycle to Work Scheme, 25 Days Holiday, Enhanced Maternity/Paternity Leave.
  • Work in London's Premier Business District: We are relocating to an upgraded office in one of London's premier business districts this year.

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