Customer Service Advisor
3 weeks ago
About settle
At settle, we're dedicated to providing exceptional service to our residents and fostering a supportive community. Our values of collaboration, kindness, trust, inclusivity, commitment, and pride guide everything we do. We believe in creating an environment where everyone feels valued and empowered to contribute their best.
The Role: Customer Service Advisor (Part-Time)
As a Customer Service Advisor, you'll be the first point of contact for our residents, ensuring they receive prompt and helpful assistance. You'll handle a wide range of inquiries across various channels, including phone, email, and online platforms.
Your Responsibilities:
- Provide exceptional customer service to residents, addressing their questions and concerns with empathy and professionalism.
- Process resident requests efficiently and accurately, ensuring timely resolution.
- Maintain a comprehensive understanding of our policies and procedures to provide accurate information to residents.
- Collaborate effectively with other team members to ensure seamless service delivery.
- Contribute to a positive and supportive work environment.
What We Offer:
At settle, we're committed to creating a rewarding and fulfilling work experience. We offer:
- A competitive salary and benefits package.
- Opportunities for professional development and growth.
- A supportive and collaborative work environment.
- The chance to make a real difference in the lives of our residents.
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