Administrative Coordinator

3 weeks ago

Birmingham, Birmingham, United Kingdom Centrick Full time

Administrative Coordinator

Location: Birmingham, West Midlands

About Us: We are Centrick, established in 2005, a collective of enterprises committed to all facets of residential real estate, boasting a nationwide footprint. Our offerings encompass comprehensive building and estate management solutions for properties of varying scales, alongside expertise in Land, New Developments, Investments, and Asset Management, catering to international clientele. Additionally, we have a dedicated team that specializes in delivering essential services such as cleaning, caretaking, and maintenance for both residential and commercial properties.

Our Headquarters: Situated in the heart of Birmingham, our headquarters is home to numerous frontline teams and support functions, including marketing, finance, and human resources. Each day, we strive to fulfill our mission: enhancing the lives of our customers, the Centrick way.

Who We Seek: We are in search of a motivated and client-oriented individual with a background in customer service and experience in a comparable position. The ideal candidate will foster a friendly environment and deliver exceptional service to guests and callers.

A strong customer-focused approach is crucial, along with a sincere eagerness to assist and support those who engage with the reception area.

Outstanding customer service capabilities, including problem-solving skills, organizational prowess, and patience, are essential for this position. Our perfect candidate will adeptly manage multiple tasks simultaneously and possess excellent verbal and written communication skills.

Your Responsibilities: While no two days will be identical, the following tasks will provide insight into your typical duties. Even if you cannot check off every item on the list but believe you possess the necessary skills, we encourage you to consider this opportunity:

- Welcoming visitors with a friendly and inviting attitude upon their arrival and throughout their stay

- Handling and directing incoming phone inquiries with professionalism and efficiency

- Addressing questions from clients, staff, and external parties, providing precise information and support

- Keeping the reception area neat and organized, ensuring it projects a professional image of the organization

- Overseeing incoming and outgoing correspondence, packages, and deliveries, ensuring they reach the correct recipients

- Coordinating appointments, meetings, and conference room bookings as needed

- Assisting with various administrative duties

- Collaborating with other departments to ensure effective communication and workflow

- Complying with company policies, procedures, and security measures at all times

What We Offer: We have cultivated a values-driven, inclusive workplace where our employees look forward to coming to work each day. You will not only enjoy the following rewards and benefits but also gain access to Centrick Academy, our educational platform, with opportunities for industry certifications and professional growth.

- 25 days of annual leave (increasing to 28 days with service), plus 8 public holidays

- Special leave for birthdays

- Healthcare Cash Plan

- Enhanced Family Leave

- Employee benefits platform through Perkbox

- Employee Assistance Programme

- Improved Pension Scheme

- Workplace Nursery Benefit

- Long Service Recognition

- 1 paid Community Service Day annually

- Working hours: 8:45 am - 5:45 pm

Alternative Titles: Other organizations may refer to this position as Receptionist, Administrator, Admin Assistant, Secretary, Office Administrator, Administrative Officer, or Reception Coordinator.

Diversity and Inclusion: At Centrick, we believe that diverse teams, where everyone can be their true selves, are vital to our success. We welcome individuals from all backgrounds to consider this opportunity, and we do not discriminate based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, marital status, disability, or age.

If you are eager to learn more about this position and advance your career as an Administrative Coordinator, we encourage you to explore this opportunity.

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