Administrative Coordinator

3 weeks ago

Birmingham, Birmingham, United Kingdom Centrick Full time

Administrative Coordinator

Location: Central Birmingham

We are Centrick, a dynamic collective of enterprises established in 2005, specializing in various facets of residential real estate with a broad national footprint. Our offerings encompass comprehensive building and estate management solutions tailored for properties of diverse scales, alongside expertise in Land, New Developments, Investment Strategies, and Asset Oversight, catering to both domestic and international clientele. Additionally, we boast a dedicated division that focuses on delivering essential services such as cleaning, maintenance, and caretaking for both residential and commercial properties.

Our headquarters is strategically located in the heart of Birmingham, housing numerous frontline teams and essential support functions, including marketing, finance, and human resources. Each day, we strive to fulfill our mission: enhancing the lives of our clients, the Centrick way.

Who are we seeking?

We are in search of a motivated and client-oriented individual with a solid background in customer service and relevant experience in a comparable position. The ideal candidate will possess the ability to foster a friendly environment and deliver exceptional service to all visitors and callers.

A strong customer-focused approach is crucial, along with a sincere commitment to assisting and supporting individuals who engage with the reception area.

Outstanding customer service capabilities, including adept problem-solving skills, organizational prowess, and patience, are essential for this role. Our perfect candidate will adeptly manage multiple tasks simultaneously and exhibit strong verbal and written communication skills.

What will your responsibilities include?

While each day presents unique challenges, the following tasks will typically be part of your role. Even if you cannot check off every item on the list but believe you possess the necessary skills, we encourage you to consider this opportunity:

  • Welcoming visitors with a friendly and inviting attitude upon their arrival and throughout their stay
  • Handling and routing incoming phone calls with professionalism and efficiency
  • Addressing inquiries from clients, staff, and external stakeholders, providing precise information and support
  • Ensuring the reception area is neat and organized, reflecting a polished image of the organization
  • Overseeing the management of incoming and outgoing correspondence, packages, and deliveries, ensuring proper distribution
  • Coordinating appointments, meetings, and conference room bookings as needed
  • Supporting various administrative functions
  • Collaborating with other departments to facilitate smooth communication and workflow
  • Complying with organizational policies, procedures, and security measures consistently

What benefits await you?

We have cultivated a values-driven, inclusive workplace culture that ensures our team members look forward to coming to work each day. In addition to the rewards and benefits listed below, you will gain access to Centrick Academy, our dedicated learning platform, and opportunities to pursue industry certifications and advance your professional growth.

  • 25 days of annual leave (increasing to 28 days with service), plus 8 public holidays
  • Special leave for birthdays
  • Healthcare Cash Plan
  • Enhanced Family Leave
  • Employee benefits platform through Perkbox
  • Employee Assistance Programme
  • Improved Pension Scheme
  • Workplace Nursery Benefit
  • Long Service Recognition
  • 1 paid Community Service Day annually

Working Hours: 8:45 am - 5:45 pm

Other organizations may refer to this position as Receptionist, Administrative Assistant, Office Administrator, Secretary, or Reception Coordinator.

At Centrick, we value diversity and believe that a team where everyone can be their true selves is vital to our success. We welcome individuals from all backgrounds to consider this opportunity, and we are committed to ensuring that our hiring practices are free from discrimination based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, marital status, disability, or age.

If you are eager to explore this role further and advance your career as an Administrative Coordinator, we encourage you to consider this opportunity.

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