Current jobs related to Customer Service Representative - Nottingham, Nottingham - Wattbike


  • Nottingham, Nottingham, United Kingdom Buzz Bingo Full time

    Customer Service RepresentativeWe are seeking a Customer Service Representative to join our team at Buzz Bingo. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers, ensuring they have an outstanding experience every time they visit the Club.The Role You'll PlayAs a Customer Service Representative,...


  • Nottingham, Nottingham, United Kingdom Countrywide Full time

    Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team at Countrywide, a leading estate agency and property services provider.As a Customer Service Representative, you will be the primary point of contact for our clients, maintaining and building upon relationships to ensure exceptional customer service.Key...


  • Nottingham, Nottingham, United Kingdom Buzz Bingo Full time

    Customer Service RepresentativeWe are seeking a Customer Service Representative to join our team at Buzz Bingo. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers, ensuring they have an outstanding experience every time they visit the Club.The Role You'll PlayAs a Customer Service Representative,...


  • Nottingham, Nottingham, United Kingdom Nottingham City Council Housing Services Full time

    Customer Service RepresentativeKey Responsibilities:Provide exceptional customer service to residents and stakeholdersAssist with assistive technology solutions to support residents with disabilitiesWorking Hours: 37 hours per week, Monday to Friday, 08:00 to 19:00Salary: Grade E - £26,421 (level one) rising to £28,770 (level four) per annumLocation:...


  • Nottingham, Nottingham, United Kingdom Countrywide Full time

    Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our Customer Care team in Annesley. As a key member of our team, you will be responsible for handling customer complaints and concerns in a professional and timely manner.Key responsibilities include:Responding to customer inquiries and complaints via phone,...


  • Nottingham, Nottingham, United Kingdom Reed Full time

    Customer Service RepresentativeReed is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, responding to their inquiries, and resolving any issues in a timely and professional manner.Key...


  • Nottingham, Nottingham, United Kingdom Reed Full time

    Customer Service RepresentativeReed is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, responding to their inquiries, and resolving any issues in a timely and professional manner.Key...


  • Nottingham, Nottingham, United Kingdom RH Commercial Vehicles Full time

    About the RoleWe are seeking a Customer Service Representative to join our team at RH Commercial Vehicles. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients.Key ResponsibilitiesSecure orders from prospective customersEstablish and maintain business relationships with current and...


  • Nottingham, Nottingham, United Kingdom Buzz Bingo Full time

    Customer Service RoleWe are seeking a Customer Service Representative to join our team at Buzz Bingo. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers, ensuring they have an outstanding experience every time they visit the Club.The RoleAs a Customer Service Representative, you will be the face...


  • Nottingham, Nottingham, United Kingdom Countrywide Full time

    Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at Countrywide. As a key member of our property management team, you will be responsible for providing exceptional customer service to our clients and tenants.Key ResponsibilitiesProvide timely and effective communication with clients and...


  • Nottingham, Nottingham, United Kingdom Gallagher Full time

    About the RoleWe're seeking a talented Customer Service Representative to join our team at Gallagher. As a key member of our customer-facing team, you'll play a vital role in delivering exceptional customer experiences and driving sales growth.Key ResponsibilitiesGenerate insurance quotes and renewals through phone conversations, focusing on providing...


  • Nottingham, Nottingham, United Kingdom Capita Full time

    About the RoleWe are seeking a skilled Customer Service Representative to join our team at Capita. As a key member of our customer support team, you will be responsible for handling customer inquiries and resolving issues in a timely and professional manner.Key ResponsibilitiesProvide exceptional customer service via email, phone, and our Service Management...


  • Nottingham, Nottingham, United Kingdom Countrywide Full time

    Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at Countrywide. As a key member of our Corporate Property team, you will be responsible for providing exceptional customer service to our clients and tenants.Key ResponsibilitiesProvide timely and effective communication with clients and tenants to...


  • Nottingham, Nottingham, United Kingdom Kaplan International Languages Full time

    Customer Service RepresentativeWe are seeking a Customer Service Representative to provide exceptional support to our students and visitors. As a key member of our team, you will be responsible for ensuring a warm and welcoming experience for all individuals who interact with our accommodation services.Key Responsibilities:Provide cheerful reception service...


  • Nottingham, Nottingham, United Kingdom Williams Lea Limited Full time

    Customer Service RepresentativeWilliams Lea Limited is seeking a highly skilled Customer Service Representative to join our team.The ideal candidate will have excellent customer service skills, with the ability to work in a fast-paced environment and provide a high level of service to our clients.The Customer Service Representative will be responsible...


  • Nottingham, Nottingham, United Kingdom Kaplan International Languages Full time

    Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team at Kaplan International Languages. As a key member of our team, you will be responsible for providing exceptional customer service to our students and visitors.Key Responsibilities:Provide cheerful reception service to all students and visitorsPossess...


  • Nottingham, Nottingham, United Kingdom Gallagher Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our central Nottingham office, you will play a vital role in providing exceptional customer service and ensuring that our customers have a positive experience with our products and...


  • Nottingham, Nottingham, United Kingdom Gallagher Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our central Nottingham office, you will play a vital role in providing exceptional customer service and ensuring that our customers have a positive experience with our products and...


  • Nottingham, Nottingham, United Kingdom Kaplan International Languages Full time

    Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to provide exceptional support to our students and visitors. As a key member of our team, you will be responsible for delivering a high-quality reception service, ensuring that our guests feel welcome and supported throughout their stay.Key Responsibilities:Provide...


  • Nottingham, Nottingham, United Kingdom Countrywide Full time

    Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at Countrywide. As a key member of our Corporate Property team, you will be responsible for providing exceptional customer service to our clients and tenants.Key ResponsibilitiesAct as the primary point of contact for clients and tenants, ensuring...

Customer Service Representative

2 months ago


Nottingham, Nottingham, United Kingdom Wattbike Full time
About the Role

Wattbike is a leading brand in the fitness industry, renowned for its innovative products and exceptional customer service. We are seeking a highly skilled Customer Service & Operations Advisor to join our dynamic Customer Services team.

As a key member of our team, you will be responsible for providing world-class service to our customers, ensuring their needs are met and exceeded. Your expertise will be invaluable in driving customer satisfaction and loyalty.

Key Responsibilities
  • Customer Service: Provide expert sales and service support to customers, ensuring their queries are resolved promptly and efficiently.
  • Sales Support: Identify opportunities to deliver additional sales and revenue growth.
  • Quality Control: Coordinate quality control and service requests from customers, ensuring seamless delivery of our products and services.
  • Product Feedback: Assist the technical team in gathering product feedback to improve customer experience.
  • Logistics: Manage 3rd party courier delivery bookings and tracking.
  • Reporting and Analysis: Track and analyze key performance indicators (KPIs), identifying trends and areas for improvement.
  • Communication: Collaborate with internal teams to ensure effective communication and resolution of customer issues.
Requirements
  • Experience: Previous customer service experience, ideally at least 1 year.
  • Knowledge: Knowledge of the Wattbike brand and products or an interest in cycling would be beneficial.
  • Communication Skills: Excellent written and verbal communication skills, with the ability to effectively communicate with internal teams and customers.
  • Problem-Solving: Ability to prioritize, plan, and resolve issues quickly.
  • IT Skills: Proficient in using IT systems and tools.
  • Zendesk: Knowledge of Zendesk would be advantageous, although full training will be provided.
What We Offer
  • Wattbike Product: A Wattbike product for your home use.
  • Health and Wellbeing: Access to our health and wellbeing program, including personalized nutritional plans.
  • Support: 24/7 support through our Lifeworks hub.
  • Culture: A relaxed culture that supports a great work-life balance.
  • Progression: Opportunities for personal and professional progression.
  • Benefits: 26 days holiday per year, plus bank holidays, pension, life insurance, and staff discounts.