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Senior Client Relations Coordinator

2 months ago


Ipswich, Suffolk, United Kingdom Opus Perm Full time

About the Role:

We are excited to present an opportunity with a prestigious financial services organization seeking a Senior Client Relations Coordinator to enhance their team.

This organization is renowned for its positive workplace culture, which emphasizes diligence while also fostering initiatives that support employee well-being and social engagement.

As part of your onboarding, you will receive a tailored training program designed to equip you with the necessary skills to excel in your position.

Who We Are Looking For:

This role is ideal for individuals with exceptional customer service abilities who are eager to advance their careers in a more specialized and technical setting.

The company values internal advancement, with many of its senior personnel having progressed from similar roles within the organization.

Benefits:

  • Generous vacation allowance with options to purchase or sell additional days
  • Comprehensive private health insurance
  • Life insurance coverage
  • Engagement in social activities through a dedicated committee
  • Discount programs and additional perks

Key Responsibilities:

  • Participate in training to grasp the technical aspects of the position
  • Adhere to service level agreements while processing information with precision
  • Maintain up-to-date and accurate records in CRM systems
  • Effectively manage amendments to client accounts
  • Oversee client accounts and ensure timely follow-ups
  • Comply with all operational procedures and regulatory standards

Qualifications:

While experience in financial services is not mandatory, our client is keen to develop new talent. Previous exposure to mortgages, insurance, financial services, or pensions would be advantageous.

We are looking for candidates with outstanding customer service and communication skills.