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Help Desk Technician

2 months ago

South East England, United Kingdom Texcel Full time £32,000 - £35,000

Job Title: Information Technology Support Engineer

Job Summary:

We are seeking a skilled IT Support Engineer to join our team at Texcel. As a key member of our IT department, you will be responsible for providing technical support to our employees, ensuring that our IT systems and infrastructure are running smoothly and efficiently.

Key Responsibilities:

  • Provide on-site and remote technical support to employees, troubleshooting and resolving IT-related issues
  • Configure and maintain Windows, Microsoft Office, and Active Directory systems
  • Assist with system builds, software installations, and configuration
  • Manage IT inventory and asset management
  • Contribute to ongoing projects and initiatives to improve our IT systems and processes

Requirements:

  • Strong technical knowledge of Windows, Microsoft Office, and Active Directory
  • Excellent problem-solving and communication skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong attention to detail and organizational skills

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment

Language: English (en-US)