Patient Care Coordinator

6 days ago


Leeds, Leeds, United Kingdom CHEC Full time

About the Role

An exciting opportunity has arisen for someone who enjoys working with people, building relationships and is passionate about providing excellent care to our patients. The focus of the role is being the first point of contact for our patients, taking inbound and making outbound calls to patients about their appointments. You will perform administrative duties as they arise while following processes and procedures.

Key Responsibilities

  • Support patients and be the first point of contact
  • Maintain high standards of patient care at all times, responding sensitively to patients who are emotional and/or distressed
  • Provide advice to patients about the services we provide which are available to them
  • Use communication skills including empathy, tact and reassurance in handling all calls
  • Maintain a robust approach to data quality and patient confidentiality

About Us

CHEC Community Health and Eyecare are an independent service provider that specialise in Ophthalmology and Endoscopy services supporting the NHS. We are an established group of hospitals and community clinics across the UK. Our bespoke state-of-the-art surgical centres are a beacon of envy, providing end-to-end care for our patients through NHS partnerships. We have 5 core values that we uphold through our employee and patient lifecycle to ensure a pleasant experience for all. These are Caring, Passionate, Togetherness, Listening and Focus, something that all our colleagues are expected to naturally uphold here at CHEC.



  • Leeds, Leeds, United Kingdom St Martins Practice Full time

    Position Overview What is St Martins Practice? At St Martins Practice, our dedicated patient support team serves as the initial point of contact for all individuals seeking assistance, whether through telecommunication, in-person interactions, or digital platforms. Our team embodies a welcoming presence, characterized by a friendly demeanor and a proactive...


  • Leeds, Leeds, United Kingdom Leeds Teaching Hospitals Full time

    Communication and Interpersonal SkillsEstablish and maintain effective relationships with patients, families, carers, and patient groups through clear and concise communication.Develop and maintain collaborative working relationships with members of the multidisciplinary team within the healthcare setting.Maintain accurate and legible documentation in...


  • Leeds, Leeds, United Kingdom CHEC Full time

    Join Our Team at CHECPosition OverviewAt CHEC, we are committed to enhancing the future of eye health and are searching for passionate individuals to join our growing team. As a Patient Coordinator, you will play a vital role in ensuring that our patients receive the highest level of care and support.Key ResponsibilitiesServe as the primary contact for...


  • Leeds, Leeds, United Kingdom Leeds Teaching Hospitals Full time

    Job Overview We are seeking a dedicated and compassionate individual to join our Colorectal Surgery team as a Patient Admissions Coordinator. The successful candidate will play a crucial role in facilitating elective and planned admissions, ensuring a smooth experience for patients, their families, and the clinical staff involved. The ideal applicant...


  • Leeds, Leeds, United Kingdom Leeds Teaching Hospitals Full time

    Job Summary:The Leeds Teaching Hospitals NHS Trust is seeking a highly skilled and experienced Assistant Patient Services Coordinator to join our team. As a key member of our administration team, you will be responsible for managing the day-to-day activities of a team of administrative staff, including clerical officers, medical secretaries, and...


  • Leeds, Leeds, United Kingdom OneMedical Group Full time

    OneMedical Group is in search of a Patient Navigator. Are you eager to become part of a vibrant and supportive team within the healthcare sector? We are currently on the lookout for a dedicated individual to enhance our bustling administrative department at OneMedical Group. In this role, you will be instrumental in facilitating the seamless and effective...


  • Leeds, Leeds, United Kingdom Leeds Teaching Hospitals Full time

    Position Overview An excellent opportunity has emerged for a Patient Services Administrative Coordinator to oversee the administrative and clerical team within the Respiratory Medicine department. You will be part of a welcoming and supportive administrative team collaborating closely with healthcare professionals dedicated to the care of adult respiratory...

  • Case Manager

    7 days ago


    Leeds, Leeds, United Kingdom Leeds Community Healthcare NHS Trust Full time

    About the RoleWe are seeking a highly skilled and motivated Clinical Case Manager to join our team at Leeds Community Healthcare NHS Trust. As a key member of our healthcare team, you will play a vital role in delivering high-quality patient care and support.Key ResponsibilitiesClinical ExpertiseDevelop and implement comprehensive care plans that meet the...


  • Leeds, Leeds, United Kingdom RSE Renal Treatment Centers - Southeast, LP Full time

    About the RoleWe are seeking a highly motivated and compassionate Patient Care Technician to join our team at RSE Renal Treatment Centers - Southeast, LP. As a Patient Care Technician, you will play a vital role in providing exceptional care to our patients with end-stage renal disease.Key ResponsibilitiesProvide direct patient care, including monitoring...


  • Leeds, Leeds, United Kingdom RSE Renal Treatment Centers - Southeast, LP Full time

    About the RoleWe are seeking a highly motivated and compassionate Patient Care Technician to join our team at RSE Renal Treatment Centers - Southeast, LP. As a Patient Care Technician, you will play a vital role in providing exceptional care to our patients with end-stage renal disease.Key ResponsibilitiesProvide direct patient care, including monitoring...


  • Leeds, Leeds, United Kingdom RSE Renal Treatment Centers - Southeast, LP Full time

    About the RoleWe are seeking a skilled Nurse to join our team at RSE Renal Treatment Centers - Southeast, LP. As a Nurse, you will play a vital role in providing high-quality patient care and support in our outpatient dialysis center.Key ResponsibilitiesDeliver compassionate and empathetic care to patients with end-stage renal failure or chronic kidney...


  • Leeds, Leeds, United Kingdom RSE Renal Treatment Centers - Southeast, LP Full time

    About the RoleWe are seeking a skilled Nurse to join our team at RSE Renal Treatment Centers - Southeast, LP. As a Nurse, you will play a vital role in providing high-quality patient care and support in our outpatient dialysis center.Key ResponsibilitiesDeliver compassionate and empathetic care to patients with end-stage renal failure or chronic kidney...


  • Leeds, Leeds, United Kingdom City View Medical Practice Full time

    Job SummaryWe are seeking a skilled and compassionate Healthcare Support Worker to join our team at City View Medical Practice. As a key member of our healthcare team, you will play a vital role in delivering high-quality patient care and support.Key ResponsibilitiesConduct new patient health checks, including vital signs and medical historyAssist with Part...


  • Leeds, Leeds, United Kingdom City View Medical Practice Full time

    Job SummaryWe are seeking a skilled and compassionate Healthcare Support Worker to join our team at City View Medical Practice. As a key member of our healthcare team, you will play a vital role in delivering high-quality patient care and support.Key ResponsibilitiesConduct new patient health checks, including vital signs and medical historyAssist with Part...

  • Case Manager

    7 days ago


    Leeds, Leeds, United Kingdom Leeds Community Healthcare NHS Trust Full time

    About the RoleWe are seeking a highly skilled and motivated Clinical Case Manager to join our team at Leeds Community Healthcare NHS Trust. As a key member of our healthcare team, you will play a vital role in delivering high-quality patient care and support.Key ResponsibilitiesClinical ExpertiseDevelop and implement comprehensive care plans that meet the...


  • Leeds, Leeds, United Kingdom Burton Croft Surgery Full time

    Position Overview We are seeking a dedicated individual for a part-time position, requiring 14 hours of work per week. The successful candidate will be expected to work on specified days. Flexibility in scheduling is essential, as team members may need to adjust their hours to accommodate the needs of the practice. Key Responsibilities The primary role...


  • Leeds, Leeds, United Kingdom Exemplar Health Care Full time

    Nurse Leadership CoordinatorWe are seeking a dedicated Nurse Leadership Coordinator to join our esteemed healthcare organization. This role is pivotal in managing nursing personnel and ensuring the provision of exceptional patient care.Full-time commitment, 40 hours per week (Monday to Friday)Attractive remuneration package of up to £48,800 annuallyThe...


  • Leeds, Leeds, United Kingdom Leeds Teaching Hospitals Full time

    Job Title: Patient Administration ManagerThe Leeds Teaching Hospitals is seeking an experienced Patient Administration Manager to fill a key role in our administration team. As a key member of our administration team, you will be responsible for the day-to-day management of patient pathways, ensuring that all patients receive timely and efficient care in...


  • Leeds, Leeds, United Kingdom Leeds Teaching Hospitals Full time

    Job Title: Patient Administration ManagerThe Leeds Teaching Hospitals is seeking an experienced Patient Administration Manager to fill a key role in our administration team. As a key member of our administration team, you will be responsible for the day-to-day management of patient pathways, ensuring that all patients receive timely and efficient care in...


  • Leeds, Leeds, United Kingdom NHS Full time

    About the RoleWe are seeking a highly skilled and motivated Clinical Case Manager to join our team at the NHS. As a key member of our healthcare team, you will play a vital role in providing exceptional patient care and support.Key ResponsibilitiesAssessment and Planning: Conduct comprehensive assessments of patients' needs, develop and implement...