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Patient Administration Manager
2 months ago
The Leeds Teaching Hospitals is seeking an experienced Patient Administration Manager to fill a key role in our administration team. As a key member of our administration team, you will be responsible for the day-to-day management of patient pathways, ensuring that all patients receive timely and efficient care in accordance with NHS targets and Trust policies.
Key Responsibilities- Coordinate the day-to-day activities of a team of administrative staff, ensuring seamless communication and collaboration.
- Be actively involved in the recruitment process, identifying and selecting top talent to join our team.
- Develop and maintain close co-operation with staff both internal and external, fostering a culture of collaboration and teamwork.
- Review staffing levels and ensure adequate cover for staff during periods of absence, ensuring continuity of service.
- Train and supervise members of the team in all aspects of patient administration service, ensuring they have the skills and knowledge to excel in their roles.
- Coordinate the day-to-day activities of a team of administrative staff, ensuring efficient and effective use of resources.
- Be actively involved in the recruitment process, identifying and selecting top talent to join our team.
- Develop and maintain close co-operation with staff both internal and external, fostering a culture of collaboration and teamwork.
- Review staffing levels and ensure adequate cover for staff during periods of absence, ensuring continuity of service.
- Train and supervise members of the team in all aspects of patient administration service, ensuring they have the skills and knowledge to excel in their roles.
The Leeds Teaching Hospitals is a leading healthcare provider, delivering high-quality patient care and services to the local community. Our organization is committed to excellence in patient care, education, and research, and we are seeking a highly skilled and experienced Patient Administration Manager to join our team.
Person SpecificationQualifications- A good standard of education to minimum of GCSE.
- A good standard of written and spoken English language.
- Thorough knowledge of patient administration processes and procedures.
- Knowledge of Microsoft Office Packages and e-mail technology.
- Organisational and time management skills.
- Basic computer literacy and willingness to further computer skills.
- A thorough understanding of all policies and procedures governing the Trust's approach and delivery to Patient Administration.
- Professional attitude to work, diplomatic and calm under pressure.
- Team player and ability to communicate effectively at all levels.
- Ability to prioritise and organise own workload.
- Ability to work on their own initiative and to stringent deadlines.
