Administrative Assistant
5 days ago
About the Role
The Leeds Teaching Hospitals is seeking a highly organized and detail-oriented Patient Services Coordinator to join our team. As a key member of our Ophthalmology department, you will be responsible for coordinating the day-to-day activities of a team of administrative staff, including clerical officers, medical secretaries, and supervisors.
Key Responsibilities
- Coordinate the collection of data and perform regular audits by random sample.
- Maintain and administer relevant information systems and review monitor systems.
- Ensure all patients' enquiries are dealt with in a friendly and professional manner.
- Monitor administrative processes to ensure all are completed within agreed timescales.
- Deal with complex enquiries from staff, patients, relatives, and visitors.
- Undertake general administrative duties, including filing, typing, photocopying, faxing, and arrangement of meetings.
Requirements
- Good standard of education to minimum of GCSE.
- Good standard of written and spoken English language.
- Thorough knowledge of patient administration processes.
- Knowledge of Microsoft Office Packages and e-mail technology.
- Organisational and time management skills.
- Basic computer literacy and willingness to further computer skills.
- A thorough understanding of all policies and procedures governing the Trust's approach and delivery to Patient Administration.
- An understanding of team management and the policy and procedures governing the Trust's approach to managing staff.
About Us
The Leeds Teaching Hospitals is a leading healthcare provider in the region, with a strong commitment to delivering high-quality patient care. Our Ophthalmology department is a busy and dynamic team, providing a range of services to patients. We are looking for a highly motivated and organized individual to join our team as a Patient Services Coordinator.
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