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Patient Admissions Coordinator
2 months ago
Job Overview
We are seeking a dedicated and compassionate individual to join our Colorectal Surgery team as a Patient Admissions Coordinator. The successful candidate will play a crucial role in facilitating elective and planned admissions, ensuring a smooth experience for patients, their families, and the clinical staff involved.
The ideal applicant will possess a proactive mindset, demonstrating initiative and a strong sense of responsibility. Exceptional communication skills are vital, as you will collaborate with various members of the multidisciplinary team.
This position is a full-time, permanent role within our organization.
For additional details, please reach out to the designated contacts within our team.
Key Responsibilities
The Patient Admissions Coordinator will be tasked with organizing inpatient and day case theatre schedules for a team of 12 Colorectal Consultants. This includes:
- Coordinating with clinical teams to identify suitable patients.
- Contacting patients to confirm their scheduled dates.
- Utilizing various software tools to maintain accurate information for the broader team.
- Engaging in regular communication with patients and clinical staff.
- Participating in scheduling meetings and providing updates to management regarding waiting list times and targets.
About Our Organization
Leeds Teaching Hospitals NHS Trust is a member of the West Yorkshire Association of Acute Trusts (WYAAT), collaborating with NHS hospital trusts across West Yorkshire and Harrogate to deliver exceptional care to our patients.
Our organizational values are integral to our identity, reflecting our commitment to:
- Patient-centered care
- Collaborative teamwork
- Fairness in all dealings
- Accountability for our actions
- Empowerment of our staff
These values guide our actions and are fundamental to our mission.
Leeds Teaching Hospitals is dedicated to supporting our workforce, particularly those at risk of redundancy, by facilitating their transition into new roles. Consequently, all job postings are subject to this policy, and we may need to adjust the recruitment process accordingly.
Required Skills and Qualifications
Essential Skills
- Proficiency in Microsoft Office or equivalent software.
- Experience in managing team schedules.
- Familiarity with spreadsheets and databases, including setup and management.
- Understanding of the NHS framework and operations.
- Strong interpersonal skills with the ability to communicate effectively across various levels.
- Previous experience in public-facing roles.
- Ability to prioritize and organize workload efficiently.
- Initiative to work independently and as part of a team.
- Enthusiasm for the role and its responsibilities.
- Commitment to confidentiality and discretion.
- Flexibility in work practices.
- Capability to assess patient inquiries and resolve issues judiciously.
- Excellent organizational skills, with the ability to multitask and meet deadlines.
- Minimum educational requirement of GCSE English language grade C or above.
- Experience with IT applications in a Windows environment and email communication.
Desirable Skills
- Familiarity with the Trust Patient Administration system.
Qualifications
Essential
- A solid educational background demonstrating strong communication and numeracy skills.
Desirable
- At least 5 GCSEs, NVQs, or equivalent qualifications.
Experience
Essential
- Experience in an office environment, including relevant work experience during education.
Desirable
- Experience working with patients in an administrative capacity.
