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Patient Care Assistant

2 months ago

Leeds, Leeds, United Kingdom City View Medical Practice Full time
Job Summary

We are seeking a skilled and compassionate Healthcare Support Worker to join our team at City View Medical Practice. As a key member of our healthcare team, you will play a vital role in delivering high-quality patient care and support.

Key Responsibilities
  • Conduct new patient health checks, including vital signs and medical history
  • Assist with Part 1 of Long Term Condition Reviews, ensuring accurate and comprehensive patient data
  • Perform ECG recordings and phlebotomy procedures with precision and care
  • Administer flu and B12 injections, as well as dressings and wound care
  • Provide chaperoning duties and support with laboratory sample processing
  • Maintain surgical equipment and vaccine storage, ensuring compliance with regulations
  • Restock and rotate supplies, ensuring a seamless patient care experience
  • Prepare and maintain patient environments, ensuring a safe and clean space
  • Assist with patient assessment and surveillance, identifying potential health concerns
  • Support specific clinical activities for named patients, as delegated by healthcare professionals
  • Contribute to health and well-being initiatives, promoting patient education and awareness
  • Collect and collate data on patient needs, informing healthcare decisions
RequirementsQualifications
  • Essential: Healthcare qualification (level 3 or 4) or working towards gaining equivalent level
  • Desirable:
    • Previous completion of the HCA Care Certificate
    • Phlebotomy certification
    • Vaccination certification
Experience
  • Essential:
    • Experience of working with the general public
    • Experience of working in a healthcare setting
  • Desirable:
    • Experience of working in a primary care environment
Personal Attributes
  • Essential:
    • Polite and confident
    • Flexible and cooperative
    • Motivated
    • Problem solver with the ability to process information accurately and effectively
    • High levels of integrity and loyalty
    • Sensitive and empathetic in distressing situations
    • Ability to work under pressure/in stressful situations
    • Able to communicate effectively and understand the needs of the patient
    • Commitment to ongoing professional development
    • Effectively utilise resources
    • Punctual and committed to supporting the team effort
  • Desirable:
    • Ability to work flexibly to provide cover
Clinical Knowledge and Skills
  • Essential:
    • ECGs
    • Venepuncture
    • New patient medicals, including height, weight, BP, pulse
    • Chaperone procedure
    • Ability to record accurate clinical notes
  • Desirable:
    • Wound care/removal of sutures and staples
Skills
  • Essential:
    • Excellent communication skills (written and oral)
    • Strong IT skills
    • Clear, polite telephone manner
    • Effective time management (planning and organising)
    • Ability to work as a team member and autonomously
    • Good interpersonal skills
    • Ability to follow clinical policy and procedure
  • Desirable:
    • SystmOne user skills
    • Competent in the use of Office and Outlook