Technical Analyst
15 hours ago
We are seeking an experienced Technical Analyst to join our Desktop Support Team at The West Brom. As a key member of our team, you will be responsible for providing technical support and assistance to our employees across various sectors.
Key Responsibilities:- Provide troubleshooting support for user endpoints, including telephony, printing devices, mobile devices, and Windows queries/incidents.
- Participate in project work across various functions, such as M365 Migration, application upgrades, and device refreshes.
- Contribute to IT Security focused work, including patch updates and vulnerability management.
- Previous experience in a 2nd Line / 3rd Line Technical Support role.
- Understanding of licensing and compliance.
- Detailed knowledge of Windows and iOS Operating Systems.
- Knowledge of Microsoft technology and infrastructure platforms, including Windows operating systems, M365, Entra, and Intune.
- Experience with Windows-based administration tools, such as Active Directory and Group Policy.
- Strong troubleshooting, analytical, and fault-finding skills.
- Able to automate system management tasks.
- Excellent communication and interpersonal skills.
- A strong customer focus.
- Ability to produce clear and detailed technical documentation.
- Knowledge of network environments and concepts, such as TCP/IP, DHCP, DNS.
- Understanding of ITIL, including incident management, change management, and configuration management.
- Vulnerability Management.
- Generous annual leave starting at 25 days + 8 bank holidays.
- Pension scheme with augmented contributions.
- Discounts for various days out and events.
- Performance-related pay.
- Corporate health plan with the option to include family members.
- Discounted travel.
- Life assurance at 4 x salary.
We are proud to be a great place to work, and we appreciate that our employees are unique individuals with differing needs. We believe in providing a supportive and inclusive environment that allows our employees to thrive.
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Technical Analyst
5 days ago
West Bromwich, Sandwell, United Kingdom The West Brom Full timeJob Title: Technical AnalystWe are seeking an experienced Technical Analyst to join our Desktop Support Team at The West Brom. As a key member of our team, you will be responsible for providing technical support and assistance to our employees across various sectors.Key Responsibilities:Provide troubleshooting support for user endpoints, including telephony,...
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Technical Analyst
5 days ago
West Bromwich, Sandwell, United Kingdom The West Brom Full timeJob Title: Technical AnalystWe are seeking an experienced Technical Analyst to join our Desktop Support Team at The West Brom. As a key member of our team, you will be responsible for providing technical support and assistance to our employees across various sectors.Key Responsibilities:Provide troubleshooting support for user endpoints, including telephony,...
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Technical Support Analyst
1 month ago
West Bromwich, Sandwell, United Kingdom Pimlico Banks Recruitment Full timeJob OverviewPosition: Desktop Support Analyst - IOS, MAC, WindowsPimlico Banks Recruitment is seeking a skilled desktop support analyst to join our team. This role is essential for providing comprehensive IT support services to both internal staff and external clients.As a desktop support analyst, your responsibilities will include:Managing incidents and...
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Business Analyst
2 weeks ago
West Bromwich, Sandwell, United Kingdom WeAreAspire Full time{"h1": "Technical Business Analyst Role at WeAreAspire", "p": "WeAreAspire is a leading Software-as-a-Service provider that manages over £10bn worth of transactions every year. We are seeking a talented graduate to join our team as a Technical Business Analyst.", "ul": [{"li": "Work in a specialized team focusing on core system development, web solutions,...
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Business Analyst
2 weeks ago
West Bromwich, Sandwell, United Kingdom WeAreAspire Full time{"h1": "Technical Business Analyst Role at WeAreAspire", "p": "WeAreAspire is a leading Software-as-a-Service provider that manages over £10bn worth of transactions every year. We are seeking a talented graduate to join our team as a Technical Business Analyst.", "ul": [{"li": "Work in a specialized team focusing on core system development, web solutions,...
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Enterprise IT Analyst
3 weeks ago
West Bromwich, Sandwell, United Kingdom Clarion Housing Full timeAbout the RoleWe are seeking an experienced Enterprise IT Analyst to join our team at Clarion Housing. As a key member of our IT department, you will be responsible for providing expert-level support for our Windows Enterprise environment, Modern Device Management, and Identity and Access Management solutions.Key ResponsibilitiesDesign, implement, and...
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Enterprise IT Analyst
3 weeks ago
West Bromwich, Sandwell, United Kingdom Clarion Housing Full timeAbout the RoleWe are seeking an experienced Enterprise IT Analyst to join our team at Clarion Housing. As a key member of our IT department, you will be responsible for providing expert-level support for our Windows Enterprise environment, Modern Device Management, and Identity and Access Management solutions.Key ResponsibilitiesDesign, implement, and...
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Senior Analyst
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West Bromwich, Sandwell, United Kingdom ECS Resource Group Full timeJob DescriptionCompany OverviewECS Resource Group is a leading provider of IT services and solutions, committed to delivering exceptional value to our clients and employees. Our organization is built on a strong foundation of customer-centricity, innovation, and a passion for excellence.Job SummaryWe are seeking a highly skilled and experienced Privileged...
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PAM/IAM Senior Analyst
18 hours ago
West Bromwich, Sandwell, United Kingdom The West Brom Full timeJob Title: PAM/IAM Senior AnalystJob Summary:The West Brom is seeking a highly skilled PAM/IAM Senior Analyst to join our team. As a key member of our IT department, you will be responsible for managing our Privileged Access Management (PAM) and Identity and Access Management (IAM) systems.Key Responsibilities:Support the PAM/IAM Service, including incident...
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PAM/IAM Senior Analyst
21 hours ago
West Bromwich, Sandwell, United Kingdom The West Brom Full timeJob Title: PAM/IAM Senior AnalystJob Summary:The West Brom is seeking a highly skilled PAM/IAM Senior Analyst to join our team. As a key member of our IT department, you will be responsible for managing our Privileged Access Management (PAM) and Identity and Access Management (IAM) systems.Key Responsibilities:Support the PAM/IAM Service, including incident...
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PAM/IAM Senior Analyst
5 days ago
West Bromwich, Sandwell, United Kingdom The West Brom Full timeJob Title: PAM/IAM Senior AnalystJob Summary:The West Brom is seeking a highly skilled PAM/IAM Senior Analyst to join our team. As a key member of our IT department, you will be responsible for managing our Privileged Access Management (PAM) and Identity and Access Management (IAM) systems.Key Responsibilities:Support the PAM/IAM Service, including incident...
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PAM/IAM Senior Analyst
5 days ago
West Bromwich, Sandwell, United Kingdom The West Brom Full timeJob Title: PAM/IAM Senior AnalystJob Summary:The West Brom is seeking a highly skilled PAM/IAM Senior Analyst to join our team. As a key member of our IT department, you will be responsible for managing our Privileged Access Management (PAM) and Identity and Access Management (IAM) systems.Key Responsibilities:Support the PAM/IAM Service, including incident...
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Privileged Access Management Senior Analyst
3 weeks ago
West Bromwich, Sandwell, United Kingdom ECS Resource Group Full timeAbout the RoleWe are seeking a highly skilled PAM Senior Analyst to join our team at ECS Resource Group. As a key member of our IT department, you will play a crucial role in ensuring the secure and efficient management of privileged access within our organization.Key ResponsibilitiesSupport the development and implementation of our Privileged Access...
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Privileged Access Management Senior Analyst
3 weeks ago
West Bromwich, Sandwell, United Kingdom ECS Resource Group Full timeJob DescriptionJob SummaryWe are seeking a highly skilled Privileged Access Management Senior Analyst to join our team at ECS Resource Group. As a key member of our IT security team, you will be responsible for designing and implementing robust access management solutions to ensure the security and integrity of our systems and data.Key ResponsibilitiesDesign...
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Privileged Access Management Senior Analyst
3 weeks ago
West Bromwich, Sandwell, United Kingdom ECS Resource Group Full timeJob DescriptionJob SummaryWe are seeking a highly skilled Privileged Access Management Senior Analyst to join our team at ECS Resource Group. As a key member of our IT security team, you will be responsible for designing and implementing robust access management solutions to ensure the security and integrity of our systems and data.Key ResponsibilitiesDesign...
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Client Services Technician
1 month ago
West Bromwich, Sandwell, United Kingdom Pimlico Banks Recruitment Full timeJob OverviewPosition: Desktop Support Analyst - IOS, MAC, WindowsPimlico Banks Recruitment is seeking a skilled desktop support analyst to join our team. This role is pivotal in delivering exceptional IT support services to both internal personnel and external clients.The desktop support analyst will be responsible for:Managing incidents and resolving...
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IT Support Specialist
1 month ago
West Bromwich, Sandwell, United Kingdom Pimlico Banks Recruitment Full timePosition OverviewRole: Desktop Support Analyst - IOS, MAC, WindowsPimlico Banks Recruitment is seeking a skilled desktop support analyst to join our team. This role involves providing comprehensive IT support services to both internal staff and external clients.The desktop support analyst will be responsible for:Managing incidents and resolving technical...
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Senior Business Solutions Expert
5 days ago
West Bromwich, Sandwell, United Kingdom Stanton House Full timeJob Title: Senior Business AnalystFunction: ITReports to: Head of Projects and TransformationDirect Reports: Business AnalystJob Summary:The Stanton House Senior Business Analyst plays a pivotal role in driving strategic IT initiatives, translating business needs into innovative technical solutions to enhance operations and fuel growth. This role focuses on...
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Senior Business Solutions Expert
5 days ago
West Bromwich, Sandwell, United Kingdom Stanton House Full timeJob Title: Senior Business AnalystFunction: ITReports to: Head of Projects and TransformationDirect Reports: Business AnalystJob Summary:The Stanton House Senior Business Analyst plays a pivotal role in driving strategic IT initiatives, translating business needs into innovative technical solutions to enhance operations and fuel growth. This role focuses on...
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End-User Support Consultant
1 month ago
West Bromwich, Sandwell, United Kingdom Pimlico Banks Recruitment Full timePosition OverviewRole: Desktop Support Analyst - IOS, MAC, WindowsPimlico Banks Recruitment is seeking a dedicated desktop support analyst to join our team. This role is essential for providing exceptional IT support services to both internal staff and external clients.The desktop support analyst will be responsible for:Managing incidents and resolving...