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Technical Support Analyst

2 months ago


West Bromwich, Sandwell, United Kingdom Pimlico Banks Recruitment Full time
Job Overview

Position: Desktop Support Analyst - IOS, MAC, Windows

Pimlico Banks Recruitment is seeking a skilled desktop support analyst to join our team. This role is essential for providing comprehensive IT support services to both internal staff and external clients.

As a desktop support analyst, your responsibilities will include:

  • Managing incidents and resolving technical issues efficiently.
  • Overseeing problem management processes to identify and eliminate recurring issues.
  • Facilitating change management to ensure smooth transitions in IT services.
  • Maintaining configuration management to keep systems up to date.
  • Coordinating release management for software updates and new applications.

The ideal candidate will possess strong technical skills across various platforms, including IOS, MAC, and Windows, and will be adept at providing exceptional customer service.

Join us in delivering top-notch IT solutions and support


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