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End-User Support Consultant
2 months ago
Role: Desktop Support Analyst - IOS, MAC, Windows
Pimlico Banks Recruitment is seeking a dedicated desktop support analyst to join our team. This role is essential for providing exceptional IT support services to both internal staff and external clients.
The desktop support analyst will be responsible for:
- Managing incidents and resolving technical issues efficiently.
- Overseeing problem management to identify and rectify recurring issues.
- Facilitating change management processes to ensure smooth transitions.
- Handling configuration management to maintain system integrity.
- Coordinating release management to deploy updates and new features.
The ideal candidate will possess strong technical skills across various operating systems, including IOS, MAC, and Windows. A commitment to delivering high-quality service and the ability to work collaboratively within a team are essential.
Join us in providing top-notch IT support and enhancing user experience.
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