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Client Services Technician

2 months ago

West Bromwich, Sandwell, United Kingdom Pimlico Banks Recruitment Full time
Job Overview

Position: Desktop Support Analyst - IOS, MAC, Windows

Pimlico Banks Recruitment is seeking a skilled desktop support analyst to join our team. This role is pivotal in delivering exceptional IT support services to both internal personnel and external clients.

The desktop support analyst will be responsible for:

  • Managing incidents and resolving technical issues efficiently.
  • Overseeing problem management to identify and rectify recurring issues.
  • Facilitating change management processes to ensure smooth transitions.
  • Handling configuration and release management to maintain system integrity.

The ideal candidate will possess strong technical knowledge and excellent communication skills, enabling them to provide effective support and solutions.

Join us in enhancing our IT service delivery and ensuring user satisfaction.


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