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Field Service Technician
2 months ago
We are seeking an experienced Field Service Technician to join our team at Leisure People Recruitment. As a Field Service Technician, you will be responsible for maintaining and repairing commercial fitness equipment at customer locations in the Midlands/North region.
Key Responsibilities:
- Service and maintain commercial fitness equipment at customer locations
- Ensure repairs are carried out following company policies and procedures
- Provide excellent customer service and support
- Document all service calls and submit reports in accordance with established procedures
- Communicate with the inside service team regarding product performance and field feedback
- Maintain van part stock and ensure timely paperwork processing
Requirements:
- Strong organizational, communication, problem-solving, and analytical skills
- Ability to understand technical documentation and possess basic mechanical aptitude
- Preferred electrical or mechanical experience, prior customer interface experience, and experience with standard trouble-shooting and diagnostic methods for electro/mechanical equipment
- Strong technical skills and proficiency in MS Office, including Outlook, Excel, and Word, as well as CRM systems
Working Conditions:
The physical and environmental demands of this role include bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving items, as well as walking and standing for extended periods. The employee must be able to move around and maneuver products when necessary and have corrected vision and hearing to normal range.
Benefits:
- Basic salary £30,000 to £35,000 depending on experience
- Company vehicle
- Pension
- Full training provided
- Social events
- Private health care scheme an option
- 20 days holiday plus bank holidays
- Monday to Friday role
- Totally remote
Interviews immediately.