IT Support Specialist

3 weeks ago


West Bromwich, Sandwell, United Kingdom Pimlico Banks Recruitment Full time
Position Overview

Role: Desktop Support Analyst - IOS, MAC, Windows

Pimlico Banks Recruitment is seeking a skilled desktop support analyst to join our team. This role involves providing comprehensive IT support services to both internal staff and external clients.

The desktop support analyst will be responsible for:

  • Managing incidents and resolving technical issues efficiently.
  • Overseeing problem management processes to identify and rectify recurring issues.
  • Facilitating change management to ensure smooth transitions in IT services.
  • Handling configuration management to maintain system integrity.
  • Coordinating release management for software updates and installations.

The ideal candidate will possess strong technical knowledge across various operating systems, including IOS, MAC, and Windows. Excellent communication skills and a customer-focused approach are essential for success in this role.


We look forward to your application.



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