Front Office Supervisor

1 month ago


South West London, United Kingdom COMO The Halkin Full time
Job Title: Assistant Front Office Manager

COMO The Halkin is seeking a highly skilled and experienced Assistant Front Office Manager to join our team. As a key member of our Front Office department, you will be responsible for ensuring the smooth operation of the hotel's front desk and guest services.

Key Responsibilities:
  • Supervise and coordinate the work of the Front Office team to ensure excellent guest service and high levels of customer satisfaction.
  • Assist the Front Office Manager in managing the day-to-day operations of the department, including handling guest complaints and resolving issues in a timely and professional manner.
  • Oversee the handling of special requests, such as room upgrades and late check-outs, and ensure that all guests receive a personalized and exceptional experience.
  • Collaborate with other departments, including Housekeeping and Food and Beverage, to ensure seamless communication and efficient service delivery.
  • Conduct regular audits and reviews to identify areas for improvement and implement changes to enhance the guest experience.
Requirements:
  • Proven experience in a similar role within the luxury hospitality industry.
  • Excellent leadership and communication skills, with the ability to motivate and inspire a team.
  • Strong problem-solving and analytical skills, with the ability to think critically and make sound decisions.
  • Knowledge of hotel operations and systems, including property management software.
  • Ability to work effectively in a fast-paced environment and adapt to changing circumstances.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for career development and growth within the company.
  • A dynamic and supportive work environment.
  • Access to training and development programs to enhance your skills and knowledge.

AMRT1_UKCT



  • London, United Kingdom Front Office - The Landmark London Full time

    The Landmark London is looking for you to be our **Front Office Supervisor!** Do you want to join an energetic and fun team that works hard and plays hard? If so, we would like you to come and join us as a **Front Office Supervisor **at The Landmark London. We are located opposite Marylebone train and tube station and a short walk from Baker Street and...


  • London, United Kingdom Clayton Hotel London Wall - Front Office Full time

    **Front Office Supervisor - Clayton Hotel London Wall** We have a fantastic new vacancy for Front Office Supervisor in the excellent Clayton Hotel London Wall We are looking for a talented individual with experience in management within the hospitality industry. **Why Dalata and the Clayton Hotel London Wall** Dalata Hotel Group are the most successful...


  • London, United Kingdom Front Office Full time

    Are you the type of person that gets out of bed on the right side every day? If so, we’d like you to come and join our happiness as a Front Office Shift Leader! Here at the Royal Lancaster London, our goal is to be the happiest hotel in London and it’s our people that deliver it with their fun and caring attitude. We are always on the lookout for...


  • South West London, United Kingdom St Ermins Hotel Full time

    Front Office Supervisor Job DescriptionWe are seeking a highly motivated and experienced Front Office Supervisor to join our team at St Ermins Hotel.As a Front Office Supervisor, you will be responsible for ensuring the smooth operation of the reception shift, directing and motivating the reception team, and delivering exceptional customer service to our...


  • South West London, United Kingdom Park Hyatt London River Thames Full time

    Front Office Night SupervisorAt Park Hyatt London River Thames, we are seeking a highly skilled and experienced Front Office Night Supervisor to join our team. As a key member of our front office team, you will be responsible for ensuring seamless operations during nighttime hours, providing exceptional guest service, and leading a team of colleagues to...


  • South West London, United Kingdom Park Hyatt London River Thames Full time

    Front Office Night SupervisorAt Park Hyatt London River Thames, we are seeking a highly skilled and experienced Front Office Night Supervisor to join our team. As a key member of our front office team, you will be responsible for ensuring seamless operations during nighttime hours, providing exceptional guest service, and leading a team of colleagues to...


  • London, United Kingdom Number 16 Hotel - Front of House Full time

    We have an exciting opportunity for a Front Office Supervisor to join our highly successful team here at our Number 16 Hotel. To be successful in this role you will need to be confident and an engaging communicator ensuring inspirational service is delivered to our guests. Working as part of our front office team, you will be expected to demonstrate...


  • South West London, United Kingdom Park Hyatt London River Thames Full time

    Front Office Night SupervisorAt Park Hyatt London River Thames, we are seeking a highly skilled and experienced Front Office Night Supervisor to join our team. As a key member of our front office team, you will be responsible for ensuring that all guests receive prompt, professional, and courteous service, creating positive and memorable experiences.Key...


  • South West London, United Kingdom Park Hyatt London River Thames Full time

    Front Office Night SupervisorAt Park Hyatt London River Thames, we are seeking a highly skilled and experienced Front Office Night Supervisor to join our team. As a key member of our front office team, you will be responsible for ensuring that all guests receive prompt, professional, and courteous service, creating positive and memorable experiences.Key...

  • Front Office Intern

    5 months ago


    London, United Kingdom Bulgari Hotel London - Front Office Full time

    We are currently looking for an enthusiastic, talented and dedicated Front Office Intern to join our team here at Bvlgari Hotel London. You will play a key role in the hotel as part of the Front Office Team. We encourage the development of your knowledge, skills and abilities in order to foster the development of your career in hospitality. Reporting to the...


  • London, United Kingdom Park Plaza Full time

    **Department**: Front Office **Job Level**:Team Leader **Job Type**:Full Time **Hours per week**:40 **Job Reference**:REQ11016 **Date Posted**:3 May **Salary**:14.04 At Park Plaza, we believe in providing a hotel experience that is tailored to the individual and their needs. As our **Front Office Supervisor**, you are the first and last person our...


  • London, United Kingdom art’otel Full time

    **Department**: Front Office **Job Level**:Team Leader **Job Type**:Full Time **Hours per week**:40 **Job Reference**:REQ10886 **Date Posted**:18 April **Salary**:14.04 New Hotel opening! **Front Office Supervisor** We are recruiting for** Front Office Supervisor** for one of the Coolest New opening Hotels coming to Hoxton! Long revered as London’s...


  • London, United Kingdom art’otel Full time

    **Department**: Front Office **Job Level**:Team Leader **Job Type**:Full Time **Hours per week**:40 **Job Reference**:REQ11283 **Date Posted**:10 June **Salary**:£14.04 plus Incentives Newly opened Hotel! **Front Office Supervisor** We are recruiting for** Front Office Supervisor** for one of the Coolest New Hotel in Hoxton! Long revered as...

  • Front Office Manager

    3 weeks ago


    London, Greater London, United Kingdom Front Office - The Landmark London Full time

    As a Front Office Manager at The Landmark London, you will be responsible for leading the reception team to deliver exceptional guest experiences. Your role will involve managing the front desk, resolving guest complaints, and developing training programs for staff.Key responsibilities include:Ensuring the smooth operation of the reception teamAssessing and...


  • London, Greater London, United Kingdom ECB Services LTD Full time

    ### Job Title: Front Desk Manager ### Job Description: We are seeking a highly skilled and experienced Front Office Supervisor to join our team at ECB Services LTD. As a Front Office Supervisor, you will be responsible for maintaining a professional working environment in the Front Office department and performing a variety of job functions, including: *...


  • London, Greater London, United Kingdom ECB Services LTD Full time

    ### Job Title: Front Desk Manager ### Job Description: We are seeking a highly skilled and experienced Front Office Supervisor to join our team at ECB Services LTD. As a Front Office Supervisor, you will be responsible for maintaining a professional working environment in the Front Office department and performing a variety of job functions, including: *...


  • London, United Kingdom Hilton Full time

    Front Office Supervisor **You are the Key to our success!** **WELCOME TO A WORLD OF OPPORTUNITIES **AT THE WORLD'S #1 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE.**: - ** No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and...


  • London, United Kingdom Park Plaza Full time

    Front Office Supervisor At Park Plaza, authenticity is at the heart of everything we do. The friendly face of Park Plaza, you will do more than just welcome our guests. Just a 5-minute walk from Waterloo Station, Park Plaza Waterloo has 494 guest rooms with 6 Meeting rooms for up to 150 delegates theatre style! As our  Front Office Supervisor, you...


  • London, United Kingdom Park Plaza Full time

    Front Office SupervisorAt Park Plaza, authenticity is at the heart of everything we do. The friendly face of Park Plaza, you will do more than just welcome our guests.Just a 5-minute walk from Waterloo Station, Park Plaza Waterloo has 494 guest rooms with 6 Meeting rooms for up to 150 delegates theatre style!As our Front Office Supervisor, you are the first...


  • London, Greater London, United Kingdom MERCURE Full time

    Job Title: Front Office SupervisorJob Summary:We are seeking a highly skilled and experienced Front Office Supervisor to join our team at MERCURE. As a key member of our front office team, you will be responsible for providing exceptional customer service, managing front office operations, and supervising a team of front office staff.Main...