Customer Service Representative

4 days ago


Fleet, United Kingdom CRC Training Account Full time

The role of Customer Service Advisor involves providing exceptional support to customers, ensuring their needs are met and exceeded. As a key member of the CRC Training Account team, you will be responsible for:

  • Responding to customer inquiries in a timely and professional manner, providing accurate and helpful information to resolve their issues.
  • Resolving customer complaints in a fair and efficient manner, ensuring customer satisfaction and loyalty.
  • Providing product and service information to customers, including features, benefits, and usage instructions.
  • Collaborating with internal teams to resolve customer issues and improve overall customer experience.
  • Staying up-to-date with product knowledge and industry trends to provide expert advice to customers.

As a Customer Service Advisor, you will have the opportunity to work with a variety of customers, each with their own unique needs and challenges. You will be expected to be proactive, flexible, and able to work in a fast-paced environment.

Key skills and qualifications for this role include:

  • Excellent communication and interpersonal skills
  • Strong problem-solving and analytical skills
  • Ability to work in a team environment
  • Basic computer skills and familiarity with CRM software

If you are a customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.



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