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Customer Service Ambassador
2 months ago
Job Summary:
We are seeking a skilled and friendly Front of House Team Member to join our team at Premier Inn in Fleet. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring that our guests have a warm and welcoming experience.
Key Responsibilities:
- Provide exceptional customer service to our guests, responding to their needs and ensuring that their stay with us is memorable.
- Work collaboratively with the housekeeping team to ensure that rooms are prepared to a high standard.
- Assist with the preparation and serving of meals and beverages, maintaining a high level of quality and presentation.
- Contribute to the overall success of the hotel by participating in training and development opportunities, and by providing feedback and suggestions for improvement.
What We Offer:
- A competitive hourly rate, with opportunities for career progression and professional development.
- A comprehensive training program, designed to equip you with the skills and knowledge you need to succeed in your role.
- A supportive and inclusive work environment, where you will be valued and respected as an individual.
- Access to a range of benefits, including a pension scheme, save as you earn scheme, and discounts on food, travel, and other products and services.
About Us:
Whitbread is a leading hospitality company, with a portfolio of brands that includes Premier Inn, Beefeater, and Brewers Fayre. We are committed to delivering exceptional customer service and creating a warm and welcoming environment for our guests. We believe that everyone is unique and that there should be no barriers to entry and no limits to ambition. We are an inclusive organisation that values diversity and welcomes applications from all backgrounds and perspectives.
