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Customer Service Ambassador

1 month ago

Fleet, Hampshire, United Kingdom whitbread Full time

We're seeking a Customer Service Ambassador to join our team at Premier Inn in Fleet. As the friendly face of our hotel, you'll use your passion for customer service to deliver exceptional experiences for our guests. Your role will involve making a cocktail, serving a meal, and collaborating with the housekeeping team to ensure rooms are perfect. Immediate start, no experience needed.

PAY RATE: Up to £ per hour

CONTRACT TYPE: Permanent – we don't do zero hours contracts

HOURS: 15 a week across 3 days – shifts will be covering breakfast, weekdays will be from to and weekends/bank holidays will be from 7am to 12pm - guaranteed hours to plan your week around

LOCATION: Fleet Premier Inn, Fleet (GU51 3QF)

Why you'll love it here:

  • Training and support: We've got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business
  • Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants
  • Pension and saving schemes: Company pension and save as you earn scheme
  • Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more
  • Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us

What you'll do: As a Customer Service Ambassador, you'll be the face of our hotel, delivering exceptional customer service and ensuring our guests have a great experience. You'll work closely with the housekeeping team to ensure rooms are perfect and collaborate with the rest of the team to deliver a seamless service.

We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcomes your application whatever your background or situation.

Under-represented groups such as women, ethnic minorities, people with disabilities & members of the LGBTQIA+ community (those who identify as lesbian, gay, bi, trans and non-binary or those who use a different LGBTQIA+ term), are strongly encouraged to build a career with us. Speak to us about workplace adjustments, part-time and flexible working. Where possible we will support this.