Customer Service and Operations Coordinator

4 weeks ago


Fleet, Hampshire, United Kingdom Simplicity Group Full time
About the Opportunity

We are looking for a Customer Service and Operations Coordinator to join our dynamic and high-performing team. As a key member of our fleet support team, you will be responsible for handling incoming calls and emails, meeting team KPIs while providing exceptional customer service.

Job Description
  1. Provide technical assistance and support to customers via phone and email
  2. Collaborate with internal teams to ensure seamless operations for our clients
  3. Maintain accurate and up-to-date records of customer interactions

This role requires a strong work ethic, excellent communication skills, and the ability to work well under pressure while maintaining a methodical and organised approach.

Requirements
  • Able to provide excellent customer service and support
  • Proficient in Microsoft Office
  • Strong analytical and problem-solving skills
  • Ability to work in a fast-paced environment
Estimated Salary

$50,000 - $70,000 per annum (dependent on experience)



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