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Duty Manager Lead

2 months ago


Bristol, Bristol, United Kingdom SSP Group Full time

Unlock Your Potential as a Duty Manager with SSP Group

Are you a motivated leader with a passion for delivering exceptional customer service? Do you thrive in a fast-paced environment where no two days are the same? We're seeking a talented Duty Manager to join our dynamic team at Bristol Airport.

About the Role

As a Duty Manager, you will be responsible for leading our team of hospitality professionals to deliver an outstanding customer experience. You will work closely with our operations team to ensure seamless service delivery, manage staff performance, and maintain high standards of customer satisfaction.

What You'll Get

  • Competitive Pay Rate: £13.17 per hour, with an additional £1.50 per hour for hours worked between midnight and 6 am.
  • Service Charge: Enjoy a percentage of service charge or gratuity on top of your hourly rate.
  • Employee Discounts: Enjoy up to a 50% discount on various SSP brands and franchises across the UK.
  • Friends and Family App: 20% discount across our Catering, Whistlestop, and Urban Express units (T&C apply).
  • Continuous Growth: Develop your skills and career with our dynamic team.

Requirements

  • Age: 18 years or over.
  • References: Provide references for the last 5 years.
  • Criminal Record Check: Undergo a Criminal Record Check in line with Airport Security Regulations.

Why Choose SSP Group?

We're a global food travel expert, working with over 500 brands to deliver exceptional customer experiences. Join our team and be part of a dynamic and rewarding environment where you can grow your skills and career.