Duty Manager Lead

4 weeks ago


Bristol, Bristol, United Kingdom SSP Full time
About the Role

We are seeking a highly motivated and experienced Duty Manager to join our dynamic team at SSP. As a Duty Manager, you will be responsible for leading by example in a fast-paced environment, driving excellence in customer service and fostering a positive work culture.

Key Responsibilities
  • Take charge of creating a clean, welcoming atmosphere that surpasses customer expectations.
  • Guide and support colleagues, maintaining a safe working and dining environment.
  • Coordinate team efforts, overseeing unit operations and ensuring operational excellence.
  • Focus on operational efficiency, staying informed about unit performance and championing improvements.
  • Recognise and celebrate exceptional service within the team, leading by example and promoting inclusivity and motivation.
What We Offer
  • Competitive pay rates and benefits package.
  • Free meal and parking while on shifts.
  • Employee discounts and rewards.
  • Continuous growth and development opportunities.
  • A dynamic and inclusive work environment.
Requirements
  • Previous experience working as a supervisor in hospitality or retail.
  • Excellent communication and leadership skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Strong problem-solving and analytical skills.
Why Join SSP?

At SSP, we value diversity and inclusion, and we offer a range of benefits and opportunities to support your career growth and well-being.


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