HGV Service Advisor
23 hours ago
Cordwallis Group is seeking a professional and experienced HGV Service Advisor to join our Bicester-based Commercial Service Team.
Key Responsibilities:- Provide exceptional customer service, handling customer needs face-to-face and over the phone with a professional and friendly approach.
- Manage Work in Progress (WIP) control for the workshop, ensuring timely completion of tasks.
- Schedule MOTs and services, keeping customers informed of vehicle progress and any potential delays.
- Clarify repair requirements with customers and the workshop, promoting additional services where applicable.
- Identify and add parts to WIPs, checking account details and obtaining authorization as needed.
- Ensure parts are ordered and requisitioned promptly, informing customers of outstanding campaigns and arranging work completion.
- Maintain a high professional standard in the customer reception area, ordering and arranging sub-contract work as required.
- Develop parts sales, meeting targets and ensuring accurate accounting for all cash, cheques, and work done.
- Build strong relationships with staff and customers, maintaining vehicle history and service records accurately and efficiently.
- Comply with good health and safety practices, statutory requirements, and company policies.
- Excellent customer service and interpersonal skills.
- Proven organizational and administration skills, with a proactive approach to work.
- Ability to work to deadlines, with problem-solving skills and technical knowledge.
- Analytical skills, including working with statistical and costing information.
- Ability to work in a fast-paced environment, multitasking both alone and as part of a team.
- Multi-manufacturer training programs, supporting career progression.
- 30 days annual leave, including bank holidays, and additional leave with service loyalty.
- Holiday + Purchase Scheme, Employer Statutory Pension Scheme, and Free Class IV MOT per year.
- Mental Health First Aiders, Referral bonus, Paternity pay, and Personal Accident Scheme.
- Corporate uniform, Cycle to work scheme, and Free Parking on Site.
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HGV Service Advisor
23 hours ago
Bicester, Oxfordshire, United Kingdom HCP INTERNATIONAL Full timeHGV Service Advisor RoleWe are seeking a highly motivated and organized HGV Service Advisor to join our team at HCP International. As the primary point of contact for customers, you will play a crucial role in ensuring a smooth and efficient service experience.Key Responsibilities:Provide exceptional customer service, ensuring accurate and timely information...
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HGV Service Advisor
7 days ago
Bicester, Oxfordshire, United Kingdom Cordwallis Group Full time{"title": "HGV Service Advisor Role", "description": "Job SummaryCordwallis Group is seeking a professional HGV Service Advisor to join our Bicester-based Commercial Service Team. As a key member of our team, you will be responsible for delivering exceptional customer service, managing workshop operations, and promoting additional services.Key...
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HGV Service Advisor
7 days ago
Bicester, Oxfordshire, United Kingdom Cordwallis Group Full time{"title": "HGV Service Advisor Role", "description": "Job SummaryCordwallis Group is seeking a professional HGV Service Advisor to join our Bicester-based Commercial Service Team. As a key member of our team, you will be responsible for delivering exceptional customer service, managing workshop operations, and promoting additional services.Key...
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Bicester, Oxfordshire, United Kingdom HCP INTERNATIONAL Full timeAbout the RoleWe are seeking a highly motivated HGV Service Advisor to join our team at HCP International. As the primary point of contact for customers, you will play a crucial role in ensuring a seamless service experience.Key ResponsibilitiesProvide exceptional customer service, ensuring accurate and timely information throughout the service...
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Bicester, Oxfordshire, United Kingdom HCP INTERNATIONAL Full timeAbout the RoleWe are seeking a highly motivated HGV Service Advisor to join our team at HCP International. As the primary point of contact for customers, you will play a crucial role in ensuring a seamless service experience.Key ResponsibilitiesProvide exceptional customer service, ensuring accurate and timely information throughout the service...
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Bicester, Oxfordshire, United Kingdom HCP INTERNATIONAL Full timeJob SummaryWe are seeking a highly motivated and customer-focused HGV Service Advisor to join our team at HCP International. As a key member of our service team, you will be responsible for providing exceptional customer service and ensuring a smooth service experience for our clients.Key ResponsibilitiesServe as the primary contact for customers, ensuring a...
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Bicester, Oxfordshire, United Kingdom Cordwallis Group Full timeAbout the RoleCordwallis Group is seeking a professional and experienced HGV Service Advisor to join our Bicester-based Commercial Service Team.Key ResponsibilitiesCustomer Service: Deal with customer needs face-to-face and over the phone with a professional and friendly approach.Workshop Management: Work in Progress (WIP) control for the workshop, MOT and...
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Bicester, Oxfordshire, United Kingdom Cordwallis Group Full timeAbout the RoleCordwallis Group is seeking a professional and experienced HGV Service Advisor to join our Bicester-based Commercial Service Team.Key ResponsibilitiesCustomer Service: Deal with customer needs face-to-face and over the phone with a professional and friendly approach.Workshop Management: Work in Progress (WIP) control for the workshop, MOT and...
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Bicester, Oxfordshire, United Kingdom Cordwallis Group Full timeAbout the RoleCordwallis Group is seeking a professional and experienced HGV Service Advisor to join our Bicester-based Commercial Service Team.Key ResponsibilitiesCustomer Service: Deal with customer needs face-to-face and over the phone with a professional and friendly approach.Workshop Management: Work in Progress (WIP) control for the workshop, MOT and...
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Bicester, Oxfordshire, United Kingdom Cordwallis Group Full timeAbout the RoleCordwallis Group is seeking a professional and experienced HGV Service Advisor to join our Bicester-based Commercial Service Team.Key ResponsibilitiesCustomer Service: Deal with customer needs face-to-face and over the phone with a professional and friendly approach.Workshop Management: Work in Progress (WIP) control for the workshop, MOT and...
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Bicester, Oxfordshire, United Kingdom Octane Recruitment Full timeHGV Technician Job DescriptionWe are seeking a skilled HGV Technician to join our client's workshop in Bicester. As a key member of the team, you will be responsible for performing technical work on HGVs, including general servicing, repairs, and diagnostics.Key Responsibilities:Complete HGV repairs to a high standard, adhering to manufacturer procedures and...
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Bicester, Oxfordshire, United Kingdom Octane Recruitment Full timeExciting HGV Technician Opportunity We are seeking a skilled HGV Technician to join our client's workshop in Bicester. As a key member of the team, you will be responsible for performing a range of technical tasks, from general servicing and repairs to diagnostics and complete HGV repairs. Key Responsibilities: Carry out technical work on HGVs,...
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HGV Technician Position
1 week ago
Bicester, Oxfordshire, United Kingdom Octane Recruitment Full timeExciting HGV Technician Opportunity We are seeking a skilled HGV Technician to join our client's workshop in Bicester. As a key member of the team, you will be responsible for performing a range of technical tasks, from general servicing and repairs to diagnostics and complete HGV repairs. Key Responsibilities: Carry out technical work on HGVs,...
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Bicester, Oxfordshire, United Kingdom Octane Recruitment Full timeJob Summary:We are seeking a skilled HGV Technician to join our client's workshop in Bicester. As a key member of the team, you will be responsible for performing technical work on HGVs, including general servicing, repairs, and diagnostics.Key Responsibilities:Carry out technical work on HGVs, adhering to manufacturer procedures and processes.Complete HGV...
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HGV Technician
2 weeks ago
Bicester, Oxfordshire, United Kingdom Octane Recruitment Full timeJob Summary:We are seeking a skilled HGV Technician to join our client's workshop in Bicester. As a key member of the team, you will be responsible for performing technical work on HGVs, including general servicing, repairs, and diagnostics.Key Responsibilities:Carry out technical work on HGVs, adhering to manufacturer procedures and processes.Complete HGV...
