HGV Service Advisor

3 days ago

Bicester, Oxfordshire, United Kingdom Cordwallis Group Full time
About the Role

Cordwallis Group is seeking a professional and experienced HGV Service Advisor to join our Bicester-based Commercial Service Team.

Key Responsibilities
  • Customer Service: Deal with customer needs face-to-face and over the phone with a professional and friendly approach.
  • Workshop Management: Work in Progress (WIP) control for the workshop, MOT and service scheduling.
  • Communication: Updating customers with vehicle progress, monitoring all work to ensure that it is completed by the times required and to report any likely delays to the customer.
  • Parts Sales: Clarify for the customer and workshop the basis for the repair – Retail / Warranty / Contract, promote additional workshop services/repairs where applicable.
  • Administration: Check the account detail and level of credit left, obtain authorisation and obtain order numbers from customers, ensure parts are ordered/requisitioned once relevant authority is received.
  • Customer Reception: Ensure customer reception area is maintained to a high professional standard at all times.
  • Sub-Contract Work: Order/arrange sub-contract work.
  • Parts Sales Development: Assist and develop parts sales with the objective of meeting relevant targets.
  • Financial Management: Cost completed work and raise invoices, account for all cash, cheques etc received and to ensure that all work done and parts used are charged to appropriate accounts.
  • Teamwork: Build rapport with all staff and customers.
  • Vehicle History and Service Records: Maintain vehicle history and service records in an accurate, efficient and timely manner in line with customer requirements and operator licence standards.
  • Invoice Filing: Maintain invoice filing in an accurate, timely and efficient manner.
  • Training and Development: Ensure up to date knowledge and training on all franchise requirements.
  • Additional Tasks: Undertake such other tasks as may reasonably be required.
Requirements
  • Excellent Customer Service Skills: Provide a professional and friendly approach to customer interactions.
  • Interpersonal and Communication Skills: Excellent interpersonal, verbal and written communications skills.
  • Organisational and Administration Skills: Proven organisational and administration skills.
  • Proactive Approach: A proactive approach to work.
  • Time Management: Able to work to deadlines.
  • Problem Solving Skills: Problem solving skills.
  • Technical Knowledge: Technical knowledge.
  • Analytical Skills: Analytical skills including working with statistical and costing information.
  • Teamwork: Ability to work in a fast-paced environment and multitask both alone and part of a team.
About Cordwallis Group
  • Multi-Manufacturer Training: Multi-manufacturer training programmes available – we will support you with your desired career progression level.
  • Annual Leave: 30 Days Annual Leave including Bank Holidays.
  • Service Loyalty: Additional leave with service loyalty (3yrs / 5yrs / 7yrs / 10yrs).
  • Holiday Purchase Scheme: Holiday + Purchase Scheme (up to 3 days available to purchase).
  • Pension Scheme: Employer Statutory Pension Scheme.
  • Free MOT: Free Class IV MOT per year.
  • Mental Health First Aiders: Mental Health First Aiders.
  • Referral Bonus: Referral bonus if you introduce your technician friends (£1500).
  • Paternity Pay: Paternity pay – Full 2 weeks pay.
  • Personal Accident Scheme: Personal Accident Scheme & 2 x Death in Service Policy.
  • Corporate Uniform: Corporate uniform provided.
  • Cycle to Work Scheme: Cycle to work scheme.
  • Free Parking: Free Parking on Site.
  • Family Business: Working for a friendly family business.

  • HGV Service Advisor

    4 hours ago

    Bicester, Oxfordshire, United Kingdom Cordwallis Group Full time

    {"title": "HGV Service Advisor Role", "description": "Job SummaryCordwallis Group is seeking a professional HGV Service Advisor to join our Bicester-based Commercial Service Team. As a key member of our team, you will be responsible for delivering exceptional customer service, managing workshop operations, and promoting additional services.Key...

  • HGV Service Advisor

    3 hours ago

    Bicester, Oxfordshire, United Kingdom Cordwallis Group Full time

    {"title": "HGV Service Advisor Role", "description": "Job SummaryCordwallis Group is seeking a professional HGV Service Advisor to join our Bicester-based Commercial Service Team. As a key member of our team, you will be responsible for delivering exceptional customer service, managing workshop operations, and promoting additional services.Key...

  • HGV Service Advisor

    5 days ago

    Bicester, Oxfordshire, United Kingdom HCP INTERNATIONAL Full time

    Job SummaryWe are seeking a highly motivated and customer-focused HGV Service Advisor to join our team at HCP International. As a key member of our service team, you will be responsible for providing exceptional customer service and ensuring a smooth service experience for our clients.Key ResponsibilitiesServe as the primary contact for customers, ensuring a...

  • HGV Service Advisor

    5 days ago

    Bicester, Oxfordshire, United Kingdom HCP INTERNATIONAL Full time

    Job SummaryWe are seeking a highly motivated and customer-focused HGV Service Advisor to join our team at HCP International. As a key member of our service team, you will be responsible for providing exceptional customer service and ensuring a smooth service experience for our clients.Key ResponsibilitiesServe as the primary contact for customers, ensuring a...

  • HGV Service Advisor

    5 days ago

    Bicester, Oxfordshire, United Kingdom Cordwallis Group Full time

    About the RoleCordwallis Group is seeking a professional and experienced HGV Service Advisor to join our Bicester-based Commercial Service Team.Key ResponsibilitiesCustomer Service: Deal with customer needs face-to-face and over the phone with a professional and friendly approach.Workshop Management: Work in Progress (WIP) control for the workshop, MOT and...

  • HGV Service Advisor

    5 days ago

    Bicester, Oxfordshire, United Kingdom Cordwallis Group Full time

    About the RoleCordwallis Group is seeking a professional and experienced HGV Service Advisor to join our Bicester-based Commercial Service Team.Key ResponsibilitiesCustomer Service: Deal with customer needs face-to-face and over the phone with a professional and friendly approach.Workshop Management: Work in Progress (WIP) control for the workshop, MOT and...

  • HGV Technician Position

    21 hours ago

    Bicester, Oxfordshire, United Kingdom Octane Recruitment Full time

    Exciting HGV Technician Opportunity We are seeking a skilled HGV Technician to join our client's workshop in Bicester. As a key member of the team, you will be responsible for performing a range of technical tasks, from general servicing and repairs to diagnostics and complete HGV repairs. Key Responsibilities: Carry out technical work on HGVs,...

  • HGV Technician Position

    18 hours ago

    Bicester, Oxfordshire, United Kingdom Octane Recruitment Full time

    Exciting HGV Technician Opportunity We are seeking a skilled HGV Technician to join our client's workshop in Bicester. As a key member of the team, you will be responsible for performing a range of technical tasks, from general servicing and repairs to diagnostics and complete HGV repairs. Key Responsibilities: Carry out technical work on HGVs,...

  • HGV Technician

    6 days ago

    Bicester, Oxfordshire, United Kingdom Octane Recruitment Full time

    Job Summary:We are seeking a skilled HGV Technician to join our client's workshop in Bicester. As a key member of the team, you will be responsible for performing technical work on HGVs, including general servicing, repairs, and diagnostics.Key Responsibilities:Carry out technical work on HGVs, adhering to manufacturer procedures and processes.Complete HGV...

  • HGV Technician

    5 days ago

    Bicester, Oxfordshire, United Kingdom Octane Recruitment Full time

    Job Summary:We are seeking a skilled HGV Technician to join our client's workshop in Bicester. As a key member of the team, you will be responsible for performing technical work on HGVs, including general servicing, repairs, and diagnostics.Key Responsibilities:Carry out technical work on HGVs, adhering to manufacturer procedures and processes.Complete HGV...

  • HGV Driver

    3 days ago

    Bicester, Oxfordshire, United Kingdom Thorne and Wait Full time

    Job DescriptionThorne and Wait are seeking experienced HGV C Drivers to join their team in a multidrop delivery role. The successful candidate will be responsible for delivering goods to the hospitality sector, working days from 04.00am. The working pattern will be Tuesday to Saturday (and 1 in 4 Mondays), with an average of 48 hours worked over 17 weeks.Key...

  • HGV Driver

    3 days ago

    Bicester, Oxfordshire, United Kingdom Thorne and Wait Full time

    Job DescriptionThorne and Wait are seeking experienced HGV C Drivers to join their team in a multidrop delivery role. The successful candidate will be responsible for delivering goods to the hospitality sector, working days from 04.00am. The working pattern will be Tuesday to Saturday (and 1 in 4 Mondays), with an average of 48 hours worked over 17 weeks.Key...

  • HGV Technician

    1 day ago

    Bicester, Oxfordshire, United Kingdom Octane Recruitment Full time

    About the RoleWe are seeking a skilled HGV Technician to join our client's workshop in Bicester. As a key member of the team, you will be responsible for performing a range of technical tasks, from general servicing and repairs to diagnostics and complete HGV repairs.Key ResponsibilitiesComplete HGV repairs to a high standard, adhering to manufacturer...

  • HGV Technician

    23 hours ago

    Bicester, Oxfordshire, United Kingdom Octane Recruitment Full time

    About the RoleWe are seeking a skilled HGV Technician to join our client's workshop in Bicester. As a key member of the team, you will be responsible for performing a range of technical tasks, from general servicing and repairs to diagnostics and complete HGV repairs.Key ResponsibilitiesComplete HGV repairs to a high standard, adhering to manufacturer...

  • Experienced HGV Mechanic Required for Bicester Workshop

    2 weeks ago

    Bicester, Oxfordshire, United Kingdom Octane Recruitment Full time £36,000 - £41,000

    **HGV Technician Job Opportunity**This is an exciting opportunity for a skilled HGV Technician to join a well-established workshop in the automotive industry, working for a reputable company.**About the Role**As a HGV Technician, you will be responsible for completing high-quality repairs to HGV vehicles, adhering to manufacturer procedures and processes,...

  • HGV Class 2 Driver Opportunities

    3 weeks ago

    Bicester, Oxfordshire, United Kingdom Blue Arrow Full time

    Seeking Experienced HGV Class 2 Drivers Blue Arrow is currently seeking reliable and skilled HGV Class 2 drivers to join our team. This is a fantastic opportunity for those looking for ongoing work with the potential for permanent employment. About the Role Deliver parcels across various locations, ensuring timely and efficient service.Operate modern and...

  • HGV C Driver

    6 days ago

    Bicester, Oxfordshire, United Kingdom Thorne and Wait Full time

    **Job Title:** HGV C Driver**Job Type:** Full-time**Company:** Thorne and Wait**Location:** Bicester**Job Description:**We are seeking a reliable and experienced HGV C driver to join our team. As a multidrop delivery driver, you will be responsible for delivering goods to various hospitality sector clients in the Bicester area.**Key Responsibilities:***...

  • HGV C Driver

    1 week ago

    Bicester, Oxfordshire, United Kingdom Thorne and Wait Full time

    **Job Title:** HGV C Driver**Job Type:** Full-time**Company:** Thorne and Wait**Location:** Bicester**Job Description:**We are seeking a reliable and experienced HGV C driver to join our team. As a multidrop delivery driver, you will be responsible for delivering goods to various hospitality sector clients in the Bicester area.**Key Responsibilities:***...

  • HGV Drivers Wanted for Multidrop Deliveries

    6 days ago

    Bicester, Oxfordshire, United Kingdom M4 Recruitment - Oxfordshire Division Full time

    Job Title: HGV DriversJob Type: Permanent, Full-timeCompany: M4 Recruitment - Oxfordshire DivisionLocation: Bicester AreaJob Description:We are seeking experienced HGV drivers to join our team for a leading wholesaler in the Bicester area. As an HGV driver, you will be responsible for making multidrop deliveries to restaurants, working ad hoc shifts.Key...

  • HGV Drivers Wanted for Multidrop Deliveries

    1 week ago

    Bicester, Oxfordshire, United Kingdom M4 Recruitment - Oxfordshire Division Full time

    Job Title: HGV DriversJob Type: Permanent, Full-timeCompany: M4 Recruitment - Oxfordshire DivisionLocation: Bicester AreaJob Description:We are seeking experienced HGV drivers to join our team for a leading wholesaler in the Bicester area. As an HGV driver, you will be responsible for making multidrop deliveries to restaurants, working ad hoc shifts.Key...