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HGV Service Advisor

2 months ago

Bicester, Oxfordshire, United Kingdom HCP INTERNATIONAL Full time
About the Role

We are seeking a highly motivated HGV Service Advisor to join our team at HCP International. As the primary point of contact for customers, you will play a crucial role in ensuring a seamless service experience.

Key Responsibilities
  • Provide exceptional customer service, ensuring accurate and timely information throughout the service process.
  • Maximize workshop bookings through proactive communication and follow-up.
  • Manage MOT bookings and invoicing, ensuring timely completion of tasks.
  • Communicate effectively with customers, completing job cards accurately and efficiently.
  • Promote additional services and repairs, driving revenue growth.
Requirements
  • Strong understanding of the motor industry, with a focus on HGV services.
  • Previous experience in a HGV Service Advisor role or a similar customer service position.
  • Excellent organizational and administrative skills, with a proactive approach to problem-solving.
The Package
  • Competitive salary range of £28,000 - £31,000 OTE.

If you are a customer-focused individual with a passion for delivering exceptional service, we encourage you to apply. Please submit your CV for consideration.