Night Operations Manager

6 days ago


London, Greater London, United Kingdom art'otel Full time
Job Description

Job Title: Night Manager

Job Summary:

We are seeking a highly skilled and experienced Night Manager to join our team at art'otel London Battersea Power Station. As a Night Manager, you will be responsible for overseeing the smooth operation of our hotel during the night shift, ensuring that our guests receive exceptional service and that our hotel runs efficiently and effectively.

Key Responsibilities:

  • Leadership: Perform Head of Department duties connected to all Night and Front Office operations, and making crucial decisions.
  • Guest Experience: Ensure guests' needs are met beyond expectations, and takes full responsibility for Health, Safety, Security, Licensing & Fire.
  • Team Management: Maintain positive and productive working relationships with other employees and departments.
  • Service Culture: Empower your team by providing an inspiring service culture through briefings, team meetings and coaching.
  • Availability: Be available to work 4 on/4 off shift pattern (12-hour shifts).

What We Offer:

  • Competitive Salary: £32,483 per annum plus great benefits.
  • Heavily Discounted Hotel Rates: Heavily discounted hotel rates in Europe (extends to the Radisson Hotel Group and family & friends).
  • Food and Beverage Discounts: F&B discounts at our restaurants and bars (for your whole party).
  • Holiday Entitlement: Start with 30 days of holiday per year - including bank holidays, increasing with years of service.
  • Meals: Two free meals per day.
  • Wagestream: Access to 40% of your pay before payday through Wagestream.
  • Recommend a Friend Scheme: Up to £750.
  • Vitality at Work Scheme: Great gym discounts & more.
  • Ride to Work Scheme: Ride to Work scheme & free cycling lessons.
  • Benefit Hub: Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas.
  • Free Dry Cleaning: Free dry cleaning for work uniform.
  • Staff Parties and Events: Annual Staff parties and events.
  • Company Pension Plan: Company pension plan & award-winning training.

About Us:

art'otel is a premium lifestyle hotel situated in the heart of the new, iconic Battersea Power Station development. We aim to inspire guests to be creative and discover the arts; by dazzling them with sensational service by enriching their knowledge; by encouraging their passion for art and appetite for the finer things in life.



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