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Private Patient Liaison Officer
2 months ago
Job Overview
Position: Private Patient Liaison Officer
Work Schedule: 37.5 hours per week, Full-time
Compensation: Based on experience + Benefits
Position Summary:
At Ramsay Health Care, we have a rich history of providing exceptional healthcare services. Our facility is equipped with modern amenities and offers a wide range of specialized departments, ensuring a high standard of care for all our patients.
Role Responsibilities:
We are seeking a skilled Private Patient Liaison Officer to manage the private patient experience within our facility. This role is crucial in ensuring that all private patients receive the level of service they anticipate.
Your responsibilities will include delivering outstanding support to clients and serving as a reliable point of contact for staff involved in the private patient process, thereby ensuring operational excellence. Strong communication skills and proficiency in computer applications are essential for success in this role.
Ideal candidates will have a background in administrative roles, with the ability to prioritize tasks effectively. Experience in the healthcare sector is highly advantageous.
Key Skills and Attributes:
- Meticulous attention to detail and a collaborative approach are vital.
- Ability to interpret and utilize data effectively.
- Building and maintaining relationships with both internal and external stakeholders is essential for success.
What We Expect:
- A proven history of meeting targets while providing exceptional customer service.
- Strong verbal and written communication abilities.
- Proficiency in computer applications, including Excel and Word.
- Experience in a private healthcare environment is preferred.
Employee Benefits:
- 25 Days Annual Leave + Bank Holidays
- Flexible Leave Options
- Private Pension Scheme with employer matching
- Flexible working hours where feasible
- Enhanced Parental Leave Policies
- Private Medical Insurance with options for family coverage
- Life Assurance (3x base salary)
- Access to Free Training and Development
- Complimentary On-site Parking
- Subsidized Staff Dining Options
- Employee Assistance Programs
- Cycle to Work Scheme
About Ramsay Health Care:
With over five decades of experience, Ramsay Health Care UK is a leading global provider of hospital services, operating in multiple countries and treating millions of patients annually. We are recognized for our strong partnership with the NHS and our commitment to delivering high-quality healthcare.
We value individuals with a proactive mindset who aspire to make a positive impact in their roles. Our employees are the cornerstone of our success, and we are dedicated to fostering their professional growth and development.
We prioritize patient safety and quality care, ensuring that our staff are equipped to provide the best possible service. Join us in our mission to deliver compassionate care.
We are committed to equal opportunity employment and this position is subject to background checks.
