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Building Liaison Officer

2 months ago

Nottingham, Nottingham, United Kingdom Lovell Homes Full time

Permanent - Full Time – 40 Hours

We are seeking a highly skilled Building Liaison Officer to join our team in Nottingham. As a key member of our delivery team, you will be responsible for delivering a first-class customer experience, driving high levels of satisfaction on social housing refurbishment contracts.

**Key Responsibilities:**

* Work closely with our Senior Resident Liaison Officer to ensure seamless delivery of projects
* Develop and maintain strong relationships with customers, stakeholders, and colleagues
* Collaborate with cross-functional teams to achieve project goals
* Identify and implement process improvements to enhance customer satisfaction
* Participate in performance KPIs and contribute to the development of business strategies

**What We Offer:**

* 26 days of holiday
* Life Assurance
* Pension
* Private medical insurance
* Ability to purchase additional holiday
* Access to discount portal
* Cycle to Work scheme and the Lovell Way to EV
* Digital GP
* Employee assistance programme
* Sharesave scheme

**About Us:**

Lovell is the UK's leading provider of mixed tenure affordable homes, with a reputation for innovation and excellence in the delivery of high-quality housing development and regeneration projects. We are committed to enhancing the communities in which we work, building quality homes for real people, and looking after our own people. As an Investors in People Gold award employer, we value diversity and inclusion within our teams.