Receptionist - Patient Liaison

2 months ago


Nottingham, Nottingham, United Kingdom Trentside Medical Group Full time

About Trentside Medical Group

Trentside Medical Group is a dynamic and patient-focused healthcare organization seeking a skilled Receptionist to join our team. As a key member of our front desk team, you will be the first point of contact for our patients, providing exceptional customer service and ensuring a smooth and efficient experience.

Main Responsibilities

  • Respond to patient inquiries and concerns in a professional and empathetic manner
  • Manage patient flow and coordinate appointments, ensuring timely and efficient service
  • Process and issue repeat prescriptions for regular medications
  • Liaise with other healthcare professionals and organizations to ensure seamless communication and care

Requirements

  • Experience working in a fast-paced environment, preferably in a healthcare setting
  • Excellent communication and interpersonal skills, with the ability to work effectively with patients, staff, and external partners
  • Proficiency in Microsoft Office, including Word and other relevant software
  • GCSE Maths and English Grade C or above

What We Offer

  • A competitive salary and benefits package
  • Ongoing training and development opportunities to enhance your skills and career
  • A dynamic and supportive work environment, committed to delivering exceptional patient care

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