Receptionist - Patient Admissions and Discharges

2 months ago


Nottingham, Nottingham, United Kingdom Nottingham University Hospitals NHS Trusts Full time

About the Role

We are seeking a highly organized and customer-focused Receptionist to join our team at Nottingham University Hospitals NHS Trust. As a key member of our healthcare team, you will be responsible for ensuring the smooth admission, transfer, and discharge of patients, while providing exceptional service to our patients and their families.

Main Responsibilities

  • Manage patient admissions, transfers, and discharges in a timely and efficient manner
  • Answer telephone calls and direct patients and relatives accordingly
  • Perform general administrative duties, including filing and ordering stock
  • Work collaboratively with our multidisciplinary team to provide high-quality patient care
  • Be flexible and adaptable to meet the changing needs of our ward

Requirements

  • GCSEs or equivalent in English and Maths to grade C or above
  • Evidence of personal development in a previous role
  • Experience in customer service or reception/office duties
  • Experience of working effectively with a team
  • Typing experience and ability to use computer systems

About Us

Nottingham University Hospitals NHS Trust is one of the largest employers in the city, with a central role in supporting the health and wellbeing of our local population. We are committed to delivering world-class healthcare and welcome applications from individuals who share our values and are passionate about making a difference in the lives of our patients.



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