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Receptionist Critical Care Specialist

2 months ago


Nottingham, Nottingham, United Kingdom Nottingham University Hospitals NHS Trusts Full time
Job Summary

The Adult Critical Care Unit at Nottingham University Hospitals NHS Trust is seeking a skilled and organized Receptionist to join our team. As a Receptionist, you will play a vital role in ensuring the smooth operation of our unit, providing exceptional patient care and support to our multidisciplinary team.

Main Responsibilities
  • Provide administrative support to the ward team, including managing patient records, updating bed state, and tracking case notes.
  • Communicate effectively with patients, families, and healthcare professionals, ensuring accurate and timely information exchange.
  • Utilize computerized patient administrative systems to complete necessary documentation and input data on PAS for admissions, transfers, deaths, and discharges.
  • Monitor PAS system regularly for patient test results and record these in patient results charts.
  • Collaborate with medical secretaries, theatre staff, and shift charge to coordinate booking and/or cancellation of elective patients and record resultant admission or cancellation details.
Requirements
  • GCSE/O-Level or equivalent standard in English and Maths.
  • Computer literacy, including typing skills and experience using Microsoft Office programs.
  • Excellent communication and interpersonal skills, with the ability to work under pressure and use initiative.
  • Familiarity with healthcare settings and procedures, with a customer-focused approach.
About Us

Nottingham University Hospitals NHS Trust is one of the largest employers in the city, with a central role in supporting the health and wellbeing of our local population. We are committed to delivering world-class healthcare and welcome applications from individuals who share our values and are passionate about making a difference in patient care.